Logistics Coordinator​/Freight Forwarder

JC Superior Logistics Group LLC is a licensed NVOCC ocean freight forwarder headquartered in Houston, Texas. Working with over 30 overseas partners across Asia, we specialize in comprehensive door-to-door import/export solutions between Asia, the U.S., and Canada via ocean, air, rail, and drayage/trucking. We pride ourselves on offering seamless end-to-end logistics, documentation assistance, and tailored customer support.

Job Overview

We are seeking an experienced Logistics Coordinator / Freight Forwarder to join our growing Houston team. In this role, you will manage day-to-day international freight forwarding operations (primarily ocean import/export), communicate with overseas agents, coordinate with ocean carriers and drayage truckers, and ensure smooth, timely delivery of cargo for our commercial clients.

Key Responsibilities

• Shipment Management: Coordinate end-to-end ocean import/export shipments (FCL & LCL) from origin to final destination across U.S. and Canada entry points.
• Global Agent Communication: Maintain daily operational communication with 30+ overseas partners regarding shipment status, bookings, container releases, and documentation.
• Carrier & Vendor Coordination: Liaise with ocean steamship lines, terminal operators, Customs brokers, and drayage/trucking providers to arrange pickups, deliveries, and container transfers.
• Documentation & Billing: Review and prepare bill of lading (HBL/MBL) instructions, arrival notices, commercial invoices, packing lists, delivery orders, and customer invoicing.
• Issue Resolution: Proactively track cargo status and troubleshoot delays, demurrage/detention issues, or hold notifications to minimize costs and maintain high customer satisfaction.
• Customer Service: Provide clear status updates, freight rate quotes, and consultative logistics advice to clients and vendors.

Qualifications & Requirements

• Language Requirement (Mandatory): Must be fully bilingual in English and Mandarin OR bilingual in English and Spanish (written and verbal fluency required for daily international and vendor communications).
• Experience: Verifiable hands-on experience in ocean freight forwarding, logistics coordination, or NVOCC operations.
• Industry Knowledge: Solid understanding of international shipping documentation (MBL/HBL, ISF, Arrival Notices), Incoterms, and U.S. Customs entry processes.
• Vendor Network: Familiarity with Houston port operations, local drayage networks, and rail ramps is highly preferred.
• Software: Proficient with freight management software (e.g., Cargo Wise, Magaya, or similar ERPs) and Microsoft Office (Excel, Outlook).
• Detail-Oriented: Strong organizational skills with the ability to prioritize multi-step shipments in a fast-paced environment.

What We Offer

• Competitive salary based on experience
• Stable, predictable schedule (Monday - Friday, 9:00 AM - 6:00 PM)
• A collaborative environment within a boutique, growing logistics firm
• Opportunities for professional growth within international supply chain operations

As a licensed NVOCC ocean freight forwarder, JC Superior Logistics Group is a leading logistics and freight forwarding business with a strong commitment to providing top‑notch services. We specialize in documentation assistance, obtaining bonds, shipping management, and door‑to‑door logistical solutions via ocean, air, rail, and trucking. Our extensive experience and dedicated team ensure seamless operations and reliable services to meet all your logistics needs.

With a focus on efficiency and customer satisfaction, we handle every aspect of the logistics process with precision and care, ensuring timely deliveries and cost‑effective solutions.

As a licensed NVOCC ocean freight forwarder, JC Superior Logistics Group is a leading logistics and freight forwarding business with a strong commitment to providing top‑notch services. We specialize in documentation assistance, obtaining bonds, shipping management, and door‑to‑door logistical solutions via ocean, air, rail, and trucking. Our extensive experience and dedicated team ensure seamless operations and reliable services to meet all your logistics needs.

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