High Rise Community Manager

Community Manager

Location:

Austin, TX | Salary: $75,000.00-$80,000.00 | Posted: 20 hours ago

• Leads property staff, conducting candidate interviews, overseeing onboarding, training, timesheet approval, and conducting quarterly discussions and annual assessments in accordance with Company policies, values, and standards.
• Drive team to achieve performance indicators, offering feedback to underperforming associates, and manage disciplinary actions in collaboration with HR.
• Conduct ongoing training with office staff, covering leasing paperwork, workplace safety, and other daily operational needs.
• Motivate associates through recognition programs, training, and team-building activities to boost morale and enhance productivity.
• Assist in budget preparation and ensure adherence to approved budgets.
• Complete month‑end and year‑end financial reporting and provide monthly budget variance reporting within +/- 10% per line item.
• Promote resident satisfaction and retention by promptly responding to complaints, questions, and requests and taking appropriate actions to resolve service issues.
• Collaborate with the property maintenance team to ensure prompt responses and completion of resident service requests in line with the company's standards.
• Provide excellent customer service while maintaining the highest standards for resident service.
• Analyze and interpret market and economic trends and partner with marketing to implement short‑ and long‑range leasing strategies to achieve occupancy and revenue goals.
• Follow eviction procedures, including notice requirements, court representation, and facilitating proceedings as needed.
• Manage the client/owner relationship by meeting with the owners, conducting property tours, providing updates, and responding to owner requests as needed to maintain a positive working relationship.

• Bachelor's degree from a four‑year college or university, or 1‑2 years of relevant experience; or a combination of education and experience.
• 3+ years of related multi‑family property management experience.
• Strong leadership and management skills.
• Team player, professional, and effective communication skills.
• Proficient in Microsoft Office Suite and property management software.
• A current, valid Driver's License is required.

Mid‑Senior level

Full‑time

Management