CCR Manager III

Join to apply for the CCR Manager III role at Texas Health and Human Services

Date:
Dec 31, 2025

Location:

AUSTIN, TX, US, 78751

Functional

Title:

CCR Manager III

Job Title:

Manager III

Agency:
Health & Human Services Comm

Department:
Region 8 CCL DC Field Ops

Posting Number: 12380

Closing Date: 01/14/2026

Posting Audience:
Internal and External

Occupational Category:
Community and Social Services

Salary Group: TEXAS-B-24

Salary Range: $7,590.63 - $8,886.16

Pay Frequency:
Monthly>

Shift: Day

Telework:
Eligible for Telework

Travel:
Up to 25%

Regular/Temporary:
Regular

Full Time/Part Time:
Full time

FLSA Exempt/Non-Exempt:
Exempt

Job Location City: AUSTIN

Job Location Address: 701 W 51ST ST

This position reports directly to the Child Care Regulation (CCR) Director of Field for Daycare (DC) Operations and will perform senior level managerial and supervisory work to run a team of program specialists that will prioritize all intakes for the DC team and process applications and issue permits for new operations. The role works under minimal supervision, with extensive latitude for the use of initiative and independent judgment.

The Manager oversees complex managerial work of the CCR DC Intake Prioritization and Licensing team’s daily priorities, screens, hires, manages staff, establishes program goals, monitors staff performance, approves time and leave, ensures equipment and software needs, monitors compliance, oversees budgets, and provides advanced consultative services and technical assistance to program staff, other agencies, community organizations, and the public. The position must use critical thinking skills daily to make decisions ensuring accurate completion of mission‑critical tasks.

• Oversees the Daycare Intake Prioritization process. Responsible for ensuring that the processing and prioritization of intakes is in accordance with statute, rules, and policy. Provides technical expertise on complex intake prioritizations. Develops and implements techniques for the review of prioritization decisions. Establishes policies and procedures that ensure that staff have completed prioritization processing decisions in accordance with the statutory requirements and rules.
  
  (35%)
• Oversees the application and permitting process. Responsible for ensuring that applications are processed in accordance with statute, rules, and governing policies to ensure correct and timely permitting decisions. Ensures that permitting decisions are properly coordinated with the field and other appropriate organizations. (20%)
• Leads staff with emotional intelligience and identifies areas for regulatory reform and continuous process improvement. Makes recommendations to leadership, and develops policies and procedures to improve the implementation of and ongoing compliance with state and federal child care regulations related to the permitting process, and the prioritization process.
• Recommends automation enhancements for the Child Care Licensing Automation Support System (CLASS). Routinely reviews and recommends improvements to divisional training, certification, and handbook materials. Prepares workload, performance, and activity reports for CCR and Regional Operations leadership to ensure program efficiency. (10%)
• Guides staff on ensuring critical information is updated in the appropriate data system to update and maintain application and permit data. Assists with staffing reviews of inspection findings to determine if applicants are in compliance with minimum standards and permit eligibility requirements. (15%)
• Represents the division in a variety of internal and external stakeholder meetings, communications, and forums, including informative sessions about intake prioritization functions, public meetings, court hearings, and conferences. Provides expert technical interpretation of policies related to intake prioritization and permit requirements to internal and external stakeholders. Acts as the permitting subject matter expert for CCR Daycare Operations. (15%)
• Performs other duties as assigned and required to maintain unit operations, which may include but is not limited to completing intake…