Program Manager, Team

Program Manager, People Team — eBay

At eBay, we’re more than a global e‑commerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of e‑commerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day.

We’re in this together, sustaining the future of our customers, our company, and our planet.

The PMO Program Manager will be responsible for the end‑to‑end project and program management of global and regional programs driven by eBay business needs for the People Team organization. They will manage the intake and backlog process to drive collaborative, timely, on‑schedule results, optimally completing change management for all projects implemented.

• Lead and collaborate on global, cross‑functional People Team strategic projects and programs
• Partner closely with the Operations organization (Technology Solutions, Frontline, People Experience/Employee Relations) to lead people‑impacting projects from intake to adoption
• Collaborate closely with other PMO, Operations, and People Team organization members in applying and refining our project management infrastructure, processes, tools and techniques
• Work with key stakeholders to identify, support, and implement process improvement initiatives to enable strategic objectives
• Influence and inspire change to ensure efficient implementation, proactive stakeholder management, teamwork, budget sensitivity and delivery timelines
• Prepare regular updates to ensure insights are shared and establish operational mechanisms to review progress of programs
• Provide change management consultation for global People Team initiatives
• Serve as the central point of contact for team members for program details and status
• Provide thought leadership and influence to ensure program delivery meets targeted objectives and strategic goals

• Passion for eBay’s purpose‑driven nature
• Excellent priority setting, planning, and organizing skills with attention to detail
• Strong, proven technical project/program management skills to drive projects from inception to operationalization
• Ability to balance multiple, complex projects in a fast‑paced and results‑oriented environment
• Work experience in human resources, with familiarity with compensation, benefits and wellness programs, and M&A preferred
• Strong change management skills and experience with a strong track record of adoption
• Agile and waterfall project management experience (and how to blend the two)
• Experience with Smartsheets, Monday and/or Jira (building roll‑ups and widgets)
• Ability to thrive in an environment that at times may have ambiguity and constant change
• Excellent verbal and written communication skills and ability to develop strong professional relationships with peers, managers, executives and cross‑functional teams
• Ability to use good judgment to problem‑solve, make decisions and involve vital individuals at the appropriate time
• Creative thinking
• A bias to action
• 6+ years of professional experience in a fast‑paced and dynamic environment
• Bachelor’s degree preferred
• PMP certification preferred
• Change Management certification preferred

Base pay range: $103,600 – $177,800

Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package may also include a target bonus and restricted stock units in addition to a full range of medical, financial, and other benefits (including 401(k) eligibility and various paid time off benefits such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired, employees will be in an “at‑will” position and the Company reserves the right to modify base salary and any other discretionary payment or compensation program at any time.

We will make every effort to respond to accommodation requests as soon as possible. Please refer to our accessibility statement for further information.

eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, disability, or other legally protected status.