Community Manager - Sofi - Austin, TX

Community Manager – Sofi at 6311 – Austin, TX

Valiant Residential is seeking a Community Manager who is responsible for supervising, controlling, and planning the day-to‑day activities of the apartment community. They are also responsible for implementing company policies, procedures and programs that will assure a well‑managed, well‑maintained building within established management operating standards and ensuring compliance with all regulatory agencies and investors.

With over 37 years of experience
, Valiant Residential is a next‑generation property management leader uniquely attuned to the needs of property owners and residents. We are driven by a Valiant Spirit—bold, innovative, and committed to excellence
, fostering prosperous partnerships and long‑term success. Our team thrives on collaboration, integrity, and strategic thinking
, making a meaningful impact in the industry.

We build careers, not just jobs. Consistently ranked as a "Top Place to Work," we are a leader in the property management industry, driven by bold, innovative professionals who make an impact. We reward great work with competitive total compensation, comprehensive benefits including free health insurance options and 401(k) matching, and opportunities for growth and innovation.

• Screen, hire, orient, and train new personnel using best practices.
• Support staff to encourage teamwork and lead by example, ensuring timely handling of performance evaluations, salary reviews, time sheets, and status change forms.
• Determine transitions and promotions for on‑site personnel.
• File reports regarding work‑related injuries.
• Maintain accurate records of all community transactions and submit them on time (e.g., rent rolls, delinquency reports, move‑ins/move‑outs, accounts payable, office supplies orders).
• Prepare annual budgets and income projections, ensuring accurate and timely posting and deposit of rents and late fees.
• Review, code, and approve invoices for payments.
• Make daily bank deposits.
• Maximize property occupancy through effective leasing and marketing strategies.
• Oversee Assistant Community Manager and Leasing Agent associates’ use of policies and procedures, including priority wait lists and phone techniques.
• Ensure leasing practices conform to federal, state, and local law and maintain compliance with credit and criminal report requirements.
• Prepare, process, and sign leases and related documents or supervise others.
• Collect rents and late charges, handle delinquent accounts, and pursue lease renewals aggressively.
• Supervise leasing employees and maintain good closing techniques.
• Handle evictions and landlord liens.
• Maintain resident files, including move‑in sheets, move‑out notices, and security deposits.
• Ensure residents have a clean, safe, and well‑maintained community.
• Handle maintenance requests promptly, notifying residents of delays when necessary.
• Maintain common areas and ensure make‑ready vacant units are available.
• Oversee risk management and emergency procedures.
• Inspect the property continually, record deficiencies, and take corrective action within budget limits.
• Maintain key control coding for all units and areas.
• Respond to emergencies and report accidents to the Regional Community Supervisor immediately.
• Review weekly reports for accuracy and completeness.
• Supervise outside contractors.
• Assist in preparing the property for code, mortgage, and other inspections.
• Report any employee policy violations to the Regional Community Supervisor.
• Develop and enforce community policies and rules.

• Minimum of 3+ years of property management experience.
• Ability to apply logical thinking to define problems, gather data, draw conclusions, and initiate action.
• Strong verbal and written English communication skills.
• Bilingual in Spanish is a plus.
• Fair Housing certification before interacting with prospects or residents.
• Proficiency with Microsoft Office Suite, community software applications, and basic PC skills.
• Knowledge of OSHA laws and regulations.
• Availability to work evenings and weekends.
• Professional appearance and compliance with the Employee Handbook; must pass a drug test.
• College…