Property Manager

DMA Companies is a boutique real estate firm headquartered in Austin, Texas that specializes in the development, consulting, and management of top‑notch, mixed‑income, mixed‑use communities. We bring affordable and special‑needs housing to communities nationwide by utilizing various private, state, and federal financing options. Our solid corporate structure enables us to provide the highest‑quality housing communities while optimizing performance and achieving financial objectives.

DMA is comprised of three distinct service lines: DMA Development Company, DMA Properties, and DMA Property Advisors, which relate to the development and management of affordable multifamily housing communities.

At DMA, our focus is on people. We apply this focus to every aspect of what we do, from designing to managing our communities. We have built a culture with customer service at its core. At DMA, you are family, not a number. DMA consistently shows it cares about its employees through work/life balance, great benefits, development opportunities, mentorship/leadership opportunities, promotion from within, employee appreciation events, and more.

Employer‑paid medical premium (base plan) for the employee! We also offer dental, vision, life insurance, HSA, PTO that grows with tenure, and a retirement plan with company match.

The Property Manager reports directly to the Regional Manager. As the Property Manager, you are responsible for the overall operational efficiency of the community and staff. The Property Manager ensures the asset exceeds occupancy and financial targets, resident satisfaction, team leadership and development, vendor relations, and the overall aesthetic of the community. Positively represents DMA by adhering to quality standards and a customer‑focused approach.

• Works with the support of the Regional Manager and leadership to drive occupancy and renewals, revenue, resident satisfaction, and ensure that the community maintains optimal performance.
• Responsible for oversight in tracking and updating move‑in and move‑outs, ensuring that work is completed within 7 days of move‑out. Acts when needed to ensure that targets are met or exceeded.
• Tour prospects around the community, giving special attention to features/amenities offered, available floor plans, information about the area, resident events, etc.
• Be a resource for residents by displaying a welcoming and engaging attitude. Take time to understand and resolve issues, etc.
• Work with compliance department and leadership to ensure community remains compliant and inspection ready.
• Ensure financial targets are achieved through controlled expenditures and assertive collection efforts.
• Meet with potential vendors and maintain current vendor relationships.
• Obtain proposals for out‑of‑warranty work.
• Available for emergency situations; advise Regional when not available so all emergencies are addressed.
• Responsible for developing community budget, running financial reports, explaining delinquencies and variances, reforecasting, etc.
• Work in partnership with maintenance to delegate and track work‑order completion; report and notate any delays.
• Follow DMA policy and procedures when ordering supplies, staying within budget, and obtaining necessary approvals for items outside of budget.
• Match invoices to purchase orders, code, approve and send to corporate for payment. Track payables and update vendors on any payment issues. Collect necessary information timely to ensure vendors are paid on time.
• Provide leadership and development opportunities through task delegation, DMA‑sponsored training, and teachable moments. Track all required training for onsite staff.
• Work with Human Resources to address all employee coaching/counseling needs.
• Ensure collection and eviction process follows policies and procedures entirely.
• Approve timesheets and time‑off requests no later than the end of the pay period. Track overtime to ensure DMA overtime policy is followed. Address violations immediately and consult with Human Resources.
• Collaborate with Human Resources on recruiting and interviewing initiatives, following up with feedback within 24…