Public Health Applications Manager

Position Overview

Public Health Applications Manager (Manager VI) under the supervision of the Public Health Applications Director. The role provides leadership and supervision essential for ensuring efficient and effective application development, delivery, maintenance, and support services for the portfolio. The manager supervises staff to ensure effective delivery and ongoing support of IT services to customers, oversees and/or manages projects that implement solutions for customers, works closely with customers to help determine needs and priorities, plans projects and individual work assignments to implement solutions and ensure priorities are met, ensures projects deliver automation products that meet customer needs, maintains correct operation of application software, and works with the IT Section to develop, deploy and continuously improve common software development and maintenance practices and procedures.

The manager maintains quarterly work plans, including scheduling, resource allocation, and estimates, and ensures compliance with policy and work rules. This is a full‑time position (40 hours per week). Work outside of regular hours and travel to other work locations may be required.

Selected candidates must be willing to work from an HHS office located in Austin, Texas, as designated by the hiring manager.

• (40%) Provides leadership and supervision essential to ensuring efficient and effective applications development services for customers. Supervises the overall planning, implementation, coordination, and evaluation of services in the assigned IT Public Health portfolio. Responsibilities include meeting established goals, ensuring work plans and schedules are in place and properly executed, organizing the work based upon best practices, so that activities are completed on time, within budget, and within scope and quality requirements.
  
  Supervises project managers/team leaders or highly complex projects that require coordinating, planning, and scheduling during project development and implementation stages. Supervises and oversees day‑to‑day operations so that projects are completed on time, within budget, and within scope and quality requirements.
• (20%) Performs environment expansion, migrations, modernizations for Storage/Compute/Network/Application systems. Responsible for maintaining detailed industry knowledge, especially around Cloud, and integrating that knowledge into the internal technical domain. Liaises with Managed Service Providers. Security & Governance:
  Maintains vendor and app management, and security requirements, enforces security policies and contributes to cross‑functional security‑related strategy and execution.
• (15%) Oversees multiple audits annually. Reviews legislative and business requirements for impact to assigned applications. As a member of the Change Control Board reviews and approves all production changes to determine impact and maintain compliance with policy and procedures.
• (15%) Advises, consults and negotiates with customers in providing software development services for and evaluating service level performance consistent with DSHS, HHSC and DIR plans, standards and guidelines. Provides leadership to assigned managers and staff to ensure services are coordinated, efficient, follow best practices and policies, and meet service level objectives. Working with a financial analyst, oversees and approves budget expenditures and implements budgetary adjustments regarding the assigned portfolio and projects.
• (5%) Manages and develops staff through review of performance data, consultation, training and performance appraisal. Responsible for hiring and selection, assigning work, completing performance evaluations, recommending personnel disciplinary actions, and scheduling and approving leave. Provides input to the Director on budget development, staff allocations, and recommendations for effective and efficient use of resources.
• (5%) Other duties as assigned, including but not limited to actively participating and/or serving in a supporting role to meet the agency’s obligations for disaster response and/or recovery or continuity of…