Transportation VP of Operations

WHC Worldwide dba zTrip is the largest taxi operation in the United States, proudly serving over 25 markets. As a next-level transportation experience, zTrip combines a legacy of high-quality service with cutting-edge technology to enhance mobility for our customers, driver-partners, and employees.

We are seeking a Vice President of Operations to lead and grow our Austin, TX market. This strategic leader will drive operational excellence, foster team development, and ensure our services exceed expectations.

What We Offer as a Transportation VP of Operations:

• Paid Time Off & Holiday Pay
• 401(k) with up to 3% company match
• A dynamic, growth-oriented work environment

Key Responsibilities of a Transportation VP of Operations:

• Lead and manage all aspects of operations in Austin, TX
• Build strong customer relationships through direct engagement and outreach
• Recruit, train, and mentor staff and independent contractor drivers
• Ensure fleet readiness and oversee vehicle maintenance programs
• Maintain compliance with safety, training, and regulatory standards
• Monitor and analyze key operational metrics daily, weekly, and monthly
• Develop and manage annual budgets and financial performance
• Support contract renewals and client relationship management
• Promote a culture of accountability, safety, and continuous improvement
• Collaborate with HR on labor and employee relations initiatives

Qualifications of a Transportation VP of Operations:

• 5–10 years of progressive operations management experience
• Proven leadership with P&L responsibility
• Strong interpersonal and communication skills
• Passion for team development and collaborative leadership
• Results-driven mindset with a focus on operational excellence

Join zTrip and help us drive the future of transportation.

Apply today to become part of a company that’s transforming mobility across North America.

Transportation VP of Operations
• Austin, TX, US