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Head of Customer Success, Retention & Winback

Job in Austin, Travis County, Texas, 78716, USA
Listing for: Datacontroller Toogeza Ltd.
Full Time position
Listed on 2026-09-29
Job specializations:
  • Management
Salary/Wage Range or Industry Benchmark: 120000 - 180000 USD Yearly USD 120000.00 180000.00 YEAR
Job Description & How to Apply Below

RNK Health is seeking a strategic Customer Success & Retention Manager to own post-purchase journeys. You will lead three teams—support, retention, and winback—through their supervisors, setting targets, and scaling headcount as we grow globally.

Partner with Sales on the acquisition handoff to maximize retention, refunds, and lifetime value. You will shape loyalty initiatives, drive CSAT, manage brand reputation, and own the ROI of winback offers.

We are looking to fill the Head of Customer Success, Retention & Winback position at Data controller Toogeza Ltd. in United States.

Please review the full job details above before applying.

If your experience matches this role, we encourage you to apply.

All applications are reviewed carefully by our team.

This is a Full Time role.

The position is based in United States.

This opportunity is part of our work in Sales.

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