Assistant Director of Group

Our mission is simply stated: ERS offers competitive benefits to enhance the lives of its members. Each team member across the agency contributes to our ongoing success. ERS is open for business five days a week, 8:00 am to 5:00 pm, to meet customers where they need us: in person, on the phone, in their communities, and online. ERS currently offers opportunities that include flexible work schedules.

ERS does not sponsor or assume sponsorship of an employment visa at any time.

ERS is seeking an Assistant Director of Group Benefits to perform highly advanced management activities and provides strategic direction and guidance in the management and administration of benefit programs in the Group Benefits Division. Supervises the work of others. Work is performed under the minimal direction of the Division Director with extensive latitude for the use of initiative and independent judgment.

• Under the direction of the GB Director, leads division managers and professional staff; sets expectations, evaluates performance, and builds bench strength and succession readiness across program areas.
• Directs workforce planning, staffing strategy, and personnel actions in accordance with equal employment opportunity law and ERS policy.
• Develops the technical and analytic capability of division staff, including expertise in contract monitoring, plan administration, and actuarial literacy.
• Fosters a culture of accountability, ethical conduct, and service to members.
• Oversees the division's specialized services, including second-level appeals and RDS and SSA processes, ensuring sound, defensible, and consistent determinations.
• Directs the adoption of technology and process improvements that strengthen benefit purchasing, implementation, and administration.
• Commissions research and analysis on issues affecting the design, cost, and delivery of ERS benefit programs.
• Represents the agency in meetings, hearings, conferences, and interagency forums.

• Directs the strategy, sequencing, and resourcing of division solicitations and major projects, ensuring alignment with program objectives and procurement authority.
• Guides solicitation research, scope development, evaluation methodology, and award documentation; participates in vendor evaluation and recommendation.
• Ensures the framework for monitoring and evaluating vendor performance, contract compliance, and remediation of deficiencies are aligned with agency processes/procedures.
• Oversees annual audits of GBP and deferred compensation vendors and the division's audit and consulting engagements.
• Cultivates internal and external stakeholder relationships and governs business-process interfaces across a multi-vendor environment.

• Directs the division's review of constitutional, statutory, and regulatory provisions governing ERS and its administered programs; leads division Board Rule review and recommendation.
• Evaluates state and federal legislation and regulatory developments for applicability to and fiscal impact on ERS benefit programs; advises leadership on positioning and implementation strategy.
• Advises the Director and Executive Office on the policy, financial, and operational consequences of proposed program changes.
• Ensures the division's policies, procedures, and internal controls remain current, compliant, and aligned with agency governance standards.
• Supports Board and Group Benefit Advisory Committee proceedings; develops and may present agenda items and/or may testify as required.

• Represents the agency at business meetings, hearings, trials,…