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Senior Director, Operations & Center Transformation

Job in Austin, Travis County, Texas, 78716, USA
Listing for: One Call
Full Time position
Listed on 2026-10-15
Job specializations:
  • Management
    Operations Management, Change Management, Project & Program Management
Salary/Wage Range or Industry Benchmark: 180000 - 240000 USD Yearly USD 180000.00 240000.00 YEAR
Job Description & How to Apply Below

One Call seeks a Senior Director of Operations Support to scale operational processes, systems, and infrastructures for efficient service delivery. You will standardize workflows, implement automation, and align initiatives with strategic goals while reporting to the Vice President of Operations.

This role emphasizes performance metrics, cross-functional collaboration, and continuous improvement. Based in a remote-first environment, the position focuses on transforming the contact center

For the Senior Director, Operations & Center Transformation position at One Call, we are reviewing applications now.

The following opportunity is for a Senior Director, Operations & Center Transformation with One Call.

Our team is growing, and we are hiring a Senior Director, Operations & Center Transformation in Austin, TX, United States.

This opportunity is for the Senior Director, Operations & Center Transformation role at One Call.

Position Requirements
10+ Years work experience
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