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Senior Director, Services Excellence & Operating Model

Job in Austin, Travis County, Texas, 78716, USA
Listing for: Sprinklr
Full Time position
Listed on 2026-10-16
Job specializations:
  • Management
    Operations Management, Project & Program Management, General Management, Change Management
Salary/Wage Range or Industry Benchmark: 195000 - 325000 USD Yearly USD 195000.00 325000.00 YEAR
Job Description & How to Apply Below

Sprinklr, a leader in unified customer experience software, is seeking a Senior Director of Services Excellence to create the global operating system for a $100M+ services business. This leader will design how Services is sold, priced, forecasted, staffed, governed, delivered, measured, and improved across the company.

The role requires building an operating model from first principles while driving adoption, accountability, and measurable business results at scale.

We have an opening for a Senior Director, Services Excellence & Operating Model in Austin, TX, United States within Management & Operations.

Are you ready to take on the Senior Director, Services Excellence & Operating Model role at Sprinklr?

We would love to welcome a new Senior Director, Services Excellence & Operating Model to our team in Austin, TX, United States.

For the Senior Director, Services Excellence & Operating Model position at Sprinklr, we are reviewing applications now.

Position Requirements
10+ Years work experience
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