Associate Director, Disability and Access

Associate Director, Disability and Access

Based in the philosophy that all students should be assured equal access and opportunity, Disability and Access (D&A) works to eliminate physical, instructional and attitudinal barriers by providing reasonable accommodations and fostering awareness within the University community. Disability and Access services include student accommodations, the Assistive Technology Education Center, and coordination of sign language interpreters/CART/Type Well for students, faculty, and staff who are Deaf or Hard of Hearing.

The Disability Cultural Center has dedicated space and staff to provide education, community, and advocacy for all members of the UT community.

Longhorn TIES serves neurodivergent students through one-on-one student support and drop-in coaching and provides training and outreach to campus.

The Associate Director ensures that students receive appropriate accommodations by training and supervising Access Coordinators, maintaining a caseload of complex student accommodations, overseeing file management, and suggesting process improvements. The Associate Director plays a lead role in guiding the department staff and direction of the department itself. The Associate Director works closely with the Executive Director and Director of Disability and Access.

• Coordinate processes related to student accommodations (including, but not limited to: priority registration, course load reduction/medical withdrawal, accommodation letters) with internal D&A teams as well as with external campus partners. Make recommendations for process improvements, provide training and ensure relevant timelines are met and updates are communicated internally and externally.
• Hire, train, supervise, and evaluate 4-5 Access Coordinators. Establish performance expectations, monitor workloads, provide regular feedback, and support professional development. Guide staff in determining and implementing reasonable accommodations through individualized review of disability documentation, student experiences, and access barriers.
• Provide support for Access Coordinators and Senior Access Coordinators related to clarification on D&A processes and procedures. Serve as point of contact for day-to-day questions and concerns related to student interactions, accommodations and documentation from Access Coordinators and Senior Administrative Associates. Lead consultation and review sessions.
• Conduct intake and drop-in appointments with current and prospective students and families and maintain a caseload of approximately 150-200 students. Determine reasonable accommodations and support faculty and staff in implementation of approved accommodations. Ensure accurate records are maintained in a confidential manner in keeping with the University's document retention policy, privacy laws, FERPA and ADA requirements.
• Oversee processes to ensure maintenance of D&A student files (e.g.: data consistency, inactivations, record retention, etc.). Ensure end-of-the semester reporting requirements are met. Work closely with D&A Director related to data syncs, database updates and maintenance, and data reporting.
• Presents accessibility and disability information at campus events and trainings for students, faculty, staff and the campus community. Leads and participates in campus committees related to accessibility. Fill in for D&A Directors on meetings and projects as needed.
• Serve as point of contact for campus departments on student-facing concerns (e.g.: Texas Parents, New Student Services, Student Emergency Services, Office of the President, etc.). Communicates and problem-solves with a variety of stakeholders, including students, faculty, staff, administrators and community members. Update D&A directors and access coordinators as needed related to specific student situations or access concerns.

• Bachelor's degree in education, psychology, social science, behavioral science, or a related field.
• At least three years of experience in disability higher education services, student accessibility, or a closely related field, including experience administering or coordinating student programs or services.
• Experience reviewing disability documentation, including psycho educational evaluations, identifying functional impacts and access barriers, and determining reasonable accommodations.
• Working knowledge of the Americans with Disabilities Act, the ADA Amendments Act, Section 504 of the Rehabilitation Act, and FERPA…