Area Operations Manager

AFL manufactures industry-leading fiber optic cable, connectivity and accessories and provides engineering and installation services for some of the largest telecom customers in the world. Our company was founded in 1984 with a single fiber optic cable and today, we manufacture thousands of products, generate an excess of $1B in revenue, and employ more than 5,800 associates worldwide. At AFL, we recognize that our employees are our greatest asset.

We hire and train each individual, investing in them to ensure success in their careers. With a commitment to professional development and growth, let us connect you to your next career opportunity.

ITC Service Group is a wholly owned subsidiary of AFL. Founded in 1999 and provides managed services and workforce solutions for the nationwide planning design, construction, installation and maintenance of voice, data, and video networks.

AFL and ITC were built and are operated on similar core values and philosophies. We recognize that our employees are our greatest asset. We hire and train each individual, investing in them to ensure success in their careers.

Develop business operating strategies for the Broadband Services organization under the direction of the Regional Director of Operations.

Responsible for established budgets for specific broadband service regional areas and implement cost control measures regarding expenses, analyze and manage financial data and capital and expense budgets and establish operational objectives and work plans.

Manage the service offerings, repair service, maintenance, splicing and warehouse functions of the regional operating district and ensure that high-quality, reliable services are provided to customers on a timely basis.

Responsible for the Regional Profit and Loss (P&L) of the Regional Service Area

Provides superior leadership, including the ability to identify key business drivers, influencing others to ensure all installation and maintenance functions are performed to meet and exceed customer expectations and company objectives.

Responsible to ensure that installation and maintenance service levels are maintained, the operating and equipment budget is created and administered.

Liaison between ITC’s clients and other internal departments/divisions to coordinate clients’ directives, schedules, goals, input and project timelines.

Manage multiple activities in a rapidly changing environment while maintaining a high productivity rate dictated by ITC’s client.

Responsible for working within the framework of the overall operation by blending department responsibilities into an efficient, effective result.

Demonstrate the ability to plan, organize and schedule multiple projects and staff to accommodate rapidly changing priorities and deadlines.

Develop relationships with direct reports including supervisors, technicians, office personnel and corporate office superiors and directors building a strong positive team.

Manages the operations of a specified geographical area, this includes but is not limited to the management of all field supervisors and technical employees building a positive corporate image.

Take part in development initiatives including business development and promotion of our customer centric driven culture.

Manage the operation with minimal safety issues and manage the production levels profitably.

Develop training to ensure we provide quality services, train technicians to ensure that each technician knows how to perform each step of the Installation & Repair/Splicing process according to Client’s standards; identify best practices, techniques and processes and communication to technicians in a clear, concise and professional manner.

Collaborate with the Supply…