Vice President, Data Center Operations

Are you a passionate Vice President, Data Center Operations looking to make a meaningful impact? We're building the next generation of digital infrastructure powering hyperscalers, AI innovation, and high-performance computing across North America.

JOB TITLE Vice President, Data Center Operations

DEPARTMENT DC Operations

LOCATION USA

WORK ARRANGEMENT Remote

TRAVEL REQUIREMENTS 20-40%

We are seeking a senior operations leader to own the performance, reliability, scalability, and operational readiness of our US hyperscale and AI data center portfolio.

This role leads site operations, critical facilities, operational readiness, workforce planning, health and safety, maintenance, incident management, vendor performance, and continuous improvement across all US sites. The role partners closely with Construction, Commissioning, Engineering, Quality, and Cloud Operations to move new facilities from construction into stable production operations.

This leader must be equally effective in a live mission-critical environment and in a high-growth organization where facilities, teams, processes, and operating infrastructure are being built at the same time. This role reports to our Senior Vice President, Operations.

Our core values guide how we collaborate, make decisions, support one another, and serve our customers. We're looking for people who embrace them and help us build something great.

• Provide executive leadership for operations across all US data center sites (e.g., MEM, PHX, CMH, AUS)
• Establish a consistent operating model across sites while accounting for site-specific infrastructure and customer requirements
• Hold site leadership accountable, including Site Operations Directors, Chief Engineers, critical facilities teams, and data center technicians
• Ensure 24x7 coverage and escalation capability, and intervene when operational, staffing, reliability, or safety risks emerge

• Drive operational excellence across:
  • Electrical distribution, switch gear, UPS, and generators
  • Mechanical and cooling systems, including liquid cooling
  • BMS/EPMS, controls, and fire/life-safety systems
• Establish preventive, predictive, and corrective maintenance programs
• Enforce controls for maintenance, switching, change management, and work on or near critical infrastructure
• Partner with Quality, which owns reliability engineering, and ensure sites act on findings through maintenance program changes, procedure updates, and corrective actions

• Own operational requirements for AI, GPU, and HPC environments, including direct-to-chip liquid cooling, coolant quality, and leak detection and response
• Align facility capacity, power, cooling, and readiness with Cloud Operations and deployment schedules
• Serve as the operations executive for key customers at each site, owning SLA performance, escalations, and post-incident reviews

• Lead operational readiness for new data centers and major capacity expansions, delivered through the site critical facilities engineering teams
• Ensure readiness plans cover:
  • Staffing and training
  • SOPs, MOPs, and EOPs
  • Maintenance programs and spare parts
  • Vendor support, access control, and escalation procedures
• Establish formal turnover and acceptance criteria before facilities enter production
• Ensure new-site engineering staff are hired and trained early enough that readiness work does not compete with live operations
• Build repeatable site-launch models to bring capacity online faster and more consistently

• Maintain consistent standards across…