Customer Success Leader — Enterprise & Retention
Listed on 2026-11-05
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Management
Client Relationship Management -
Customer Service/HelpDesk
Customer Success Management, Client Relationship Management
Happy Robot Inc. is seeking a senior leader to own post-sale success for enterprise customers and drive company-wide customer outcomes.
You will partner with Sales, Product, and Engineering to ensure top accounts receive strategic alignment, value realization, and long-term retention. You will build and scale the Customer Success team, set the vision, structure, and operating rhythm, and own metrics like retention, net revenue retention (NRR), and expansion across the base.
This posting is for the Customer Success Leader — Enterprise Growth & Retention role at Happy Robot Inc., based in United States.
We appreciate your interest in this position.
Join Happy Robot Inc. and contribute to our ongoing work.
Take a moment to read everything above and see whether this role is right for you.
We are looking to fill the Customer Success Leader — Enterprise Growth & Retention position at Happy Robot Inc. in United States.
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