Vice President of Operations

Remote | United States Full-Time Competitive Base Salary + Performance Bonus Executive Leadership

• 1 Develop and execute operational strategies that support company growth and scalability.
• 2 Oversee day-to-day operations across all business functions including sales operations, workforce management, and client delivery.
• 3 Design, implement, and continuously improve operational processes, systems, and workflows.
• 4 Partner with executive leadership to align operational priorities with company objectives.
• 5 Lead cross-functional teams and drive collaboration across departments.
• 6 Establish and monitor key operational metrics, KPIs, and performance benchmarks.
• 7 Identify operational bottlenecks and implement solutions to improve efficiency and output.
• 8 Oversee vendor relationships, technology infrastructure, and resource allocation.
• 9 Develop and manage the operations budget.
• 10 Build and develop a high-performing operations team.
• 11 Ensure compliance with company policies, client requirements, and regulatory standards.
• 12 Provide regular operational performance reporting and strategic updates to the executive team.

• 7+ years of progressive operations leadership experience, with at least 3 years in a senior or executive operations role.
• Proven track record of building and scaling operational infrastructure in a fast-paced environment.
• Strong analytical and problem-solving skills with a data-driven approach to decision-making.
• Exceptional leadership, communication, and organizational skills.
• Experience managing cross-functional teams and complex operational initiatives.
• Proficiency with business intelligence tools, CRM platforms, and operational technology.
• Demonstrated ability to drive efficiency and scalability in a high-growth organization.

• Experience in a revenue acceleration, BPO, or outsourced sales environment.
• Background in process improvement methodologies such as Lean or Six Sigma.
• Experience with workforce management and capacity planning.
• MBA or equivalent advanced degree.

At Summit Growth Group, you will play a pivotal role in shaping the operational foundation of a fast-growing company. You will work alongside a driven executive team, lead impactful initiatives, and directly influence how SGG scales and delivers results. We offer competitive compensation, performance bonuses, and a culture that values operational excellence and leadership growth.

Remote | United States

Full-Time

Competitive Base Salary + Performance Bonus