MSCC Training Lead — Elevate Agent Excellence
Listed on 2026-11-01
-
Management
Professional Development, Education Administration
VXI Global Solutions, LLC is seeking a Kaiser MSCC Training Supervisor to lead, develop, and oversee training programs for Kaiser Permanente Member Services Contact Center agents. You will ensure agents master Kaiser policies, procedures, and systems while delivering exceptional member support and meeting KPIs.
Responsibilities include supervising trainers, measuring training effectiveness, collaborating with operations, QA, and Kaiser representatives, keeping knowledge base current, reporting
We are looking to fill the MSCC Training Lead — Elevate Agent Excellence position at VXI Global Solutions in United States.
We have an opening for a MSCC Training Lead — Elevate Agent Excellence in United States within Management & Operations, Other.
This role, MSCC Training Lead — Elevate Agent Excellence at VXI Global Solutions, could be your next move.
Are you ready to take on the MSCC Training Lead — Elevate Agent Excellence role at VXI Global Solutions?
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).