Group Head of Project Management Office; PMO Insurance & Investments

Position: Group Head of Project Management Office (PMO) – Insurance & Investments

Group Head of Project Management Office (PMO) – Insurance & Investments

1. Role Summary

The Group Head of PMO is responsible for leading and overseeing the Group's project management function across all subsidiaries, business units, and geographical markets within the Insurance & Investments sector. The role establishes group-wide project governance, portfolio management standards, delivery frameworks, and performance monitoring systems to ensure that strategic projects and transformation initiatives are executed effectively. The position provides centralized oversight of project priorities, budgets, resources, risks, dependencies, and expected business outcomes.

Working closely with the Group CEO, executive leadership, subsidiary CEOs, and business heads, the Group Head of PMO ensures that all major projects support the organization's strategic growth, operational efficiency, digital transformation, and long-term business objectives.

2.

Key Responsibilities Group PMO Strategy & Governance

• Develop and implement the Group's overall Project Management Office strategy, structure, and operating framework.
• Establish standardized project management methodologies, governance policies, procedures, and reporting requirements across all subsidiaries.
• Define project approval processes, stage-gate reviews, escalation procedures, and accountability frameworks.
• Ensure project portfolios are aligned with the Group's strategic objectives and business priorities.
• Establish consistent project management standards and controls across geographical markets and business units.

Strategic Project Portfolio Management

• Oversee the consolidated project portfolio across insurance, investment, corporate, and operational business units.
• Evaluate, prioritize, and monitor strategic projects based on business value, financial impact, risk exposure, and resource requirements.
• Monitor project progress, milestones, dependencies, budgets, timelines, and deliverables.
• Identify underperforming projects and recommend corrective actions or changes in resource allocation.
• Provide executive leadership with a consolidated view of project portfolio performance.

Insurance & Investment Project Oversight

• Oversee group-wide projects involving insurance product development, underwriting, claims management, policy administration, and distribution expansion.
• Monitor investment-related projects involving portfolio reporting, investment operations, wealth management platforms, and client servicing, where applicable.
• Coordinate strategic initiatives involving regulatory compliance, business process modernization, and operational efficiency.
• Support the implementation of new financial products, business models, and market expansion initiatives.
• Ensure projects meet relevant insurance, investment, financial services, and corporate governance requirements.

Digital Transformation & Technology Projects

• Provide governance and oversight for group-wide technology modernization and digital transformation initiatives.
• Coordinate implementation of enterprise systems, CRM platforms, automation solutions, AI applications, and digital financial services.
• Work with CIO, CTO, CDO, and business leadership to ensure successful technology project delivery.
• Monitor system integration, implementation risks, technology budgets, and business adoption.
• Ensure digital initiatives deliver measurable improvements in customer experience and operational performance.

Financial & Resource Management

• Oversee consolidated project budgets, financial forecasts, and expenditure tracking across the Group.
• Monitor project cost performance and identify opportunities for cost optimization.
• Coordinate resource allocation across subsidiaries, departments, and strategic initiatives.
• Evaluate project business cases, cost-benefit analysis, ROI, and expected benefits.
• Ensure effective utilization of internal teams, external consultants, contractors, and implementation partners.

Risk, Compliance & Quality Management

• Establish group-level project risk management and escalation frameworks.
• Monitor operational, financial, regulatory, technology, and implementation risks across project portfolios.
• Coordinate with group risk, compliance, legal, and internal audit functions.
• Ensure projects comply with internal policies, governance standards, and applicable regulatory requirements.
• Establish contingency and mitigation plans for critical projects and strategic programs.

Performance Reporting & Benefits Realization

• Develop group-wide project dashboards,…