Strategic Account Manager

DIGI Search is a leading digital marketing agency helping dental practices grow their online presence. Through innovative solutions like our cutting-edge Patient Acquisition System—we deliver genuine, high-quality patient leads through Google SEO, targeted ads, and TV advertising.

We’re looking for a results-driven Account Manager to join our team in Austin, TX. This role offers a hybrid work environment, blending office collaboration with remote flexibility.

As an Account Manager, you will manage and grow a portfolio of dental practice clients. Your primary focus will be on client retention, upselling, and cross-selling additional marketing solutions, including website upgrades, SEO enhancements, and ad campaign add-ons.

You will be your clients’ trusted advisors, ensuring their marketing strategies align with their business goals while maximizing their return on investment with DIGI Search.

• Client Relationship Management – Serve as the primary point of contact for a portfolio of dental practice clients, ensuring their satisfaction and long-term success.
• Upselling & Cross-Selling – Identify and recommend additional marketing services such as website development, SEO, and Ad upgrades to enhance client results.
• Strategic Consultation – Conduct regular performance reviews and bi-weekly strategy calls to analyze campaign effectiveness and optimize digital marketing efforts.
• Performance Tracking & Reporting – Monitor and report on campaign metrics, ensuring clients understand their ROI and areas for improvement.
• Collaboration & Execution – Work closely with internal teams to execute client strategies, resolve issues, and ensure seamless campaign delivery.
• Industry Expertise – Stay up to date with digital marketing trends, especially within the dental industry, to provide data-driven recommendations to clients.

• 3+ years of account management, sales, or client services experience (preferably in digital marketing, SaaS, or advertising).
• Proven track record of upselling and cross-selling marketing services to existing clients.
• Strong understanding of Google SEO, PPC, and digital ad campaigns (experience with local business marketing is a plus).
• Excellent communication, presentation, and relationship-building skills.
• Analytical mindset with the ability to interpret performance data and provide strategic recommendations.
• Bachelor’s Degree is preferred but not required.
• Experience in the dental industry is a plus.
• Experience with CRM tools (e.g., Salesforce, Hub Spot) and digital marketing platforms is a plus.
• On-Target Earnings (OTE): $68,000 – $90,000 (with commission & bonuses)
• Hybrid work environment (Austin-based)
• Full Coverage Medical Health Insurance Plan
• 3% match on company retirement plan
• Unlimited PTO
• Access to cutting-edge marketing technology and training
• Work directly with an innovative, high-energy team

Ready to grow with us? Apply now!

Chris Brown, CEO CEO Chris is the CEO and founder of DIGI Search. He grew up in a dental family witnessing firsthand the frustration of running a dental practice and paying for marketing that didn't work. He founded DIGI Search to champion the growth of good dental practices who have something to say.

Chris Brown, CEO CEO Chris is the CEO and founder of DIGI Search. He grew up in a dental family witnessing firsthand the frustration of running a dental practice and paying for marketing that didn't work. He founded DIGI Search to champion the growth of good dental practices who have something to say. See Full Bio