PT Neighbor Care Afternoon & Weekend Assistant

The Neighbor Care Afternoon & Weekend Assistant supports the mission of MLF’s Neighbor Care team to settle, cultivate, and care for our formerly homeless neighbors at Community First! Village. This role helps create a consistent and welcoming presence in the afternoons and on Saturdays by staffing key community spaces like the Living Room, supporting events and volunteer engagement, and assisting with day-to-day communications and coordination.

It’s a hands-on, relational role that contributes to building a strong sense of community.

This is a part-time, non-exempt position reporting to the Neighbor Engagement Manager. The role requires afternoon and evening availability during the week and daytime availability on Saturdays. Schedule flexibility is required, as hours may shift depending on the needs of the team and Village activities. The Neighbor Care Afternoon & Weekend Assistant will office at Community First! Village located at 9301 Hog Eye Road, Austin, TX 78724.

Founded in 1998, Mobile Loaves & Fishes (MLF) is a Christian social outreach ministry that empowers communities into a lifestyle of service with the homeless. The organization’s innovative Community First! Village is the country’s largest master planned development designed specifically for men and women who are coming out of chronic homelessness, and has become a national model replicated by other organizations in different cities.

With the support of tens of thousands of volunteers and more than 6.5 million meals served through its Truck Ministry, MLF has also grown to become the largest prepared feeding program to the homeless in Central Texas and has spawned similar food truck programs across the country.

• Provide staffing for evening and weekend coverage in order to assist the Neighbor Care (NC) team, promote a culture of Community, and provide additional volunteer opportunities
• Collaborate with the Neighbor Engagement team to steward volunteers and events, staff the Living Room and perform various tasks as needed in the evenings and on Saturday.
• Empower volunteer groups and volunteers to be creative with the ways they engage with neighbors at the Living Room or neighbor events
• Support recurring volunteers by inviting them into community and by managing follow up communications and appreciation
• Relay information to neighbors: update bulletin boards, post flyers, deliver birthday meals, deliver individual messages, write messages on our virtual forms of communication, and maintain our public facing calendar for neighbor events
• Participate in Neighborhood Council Meetings and support communication between Council Members and Neighbor Care
• Support Neighbor Leaders in welcoming neighbors and volunteers into community spaces
• Coordinate with onsite partners to increase evening and weekend coverage in their programs and onsite events
• Respond to neighbor issues or emergencies as they may arise
• Document and share vital information with the rest of NC staff
• Attend monthly staff meetings, Neighbor Care team meetings, and other meetings as required
• Other Duties & Responsibilities as needed
• MLF is a faith-based organization whose ideals and philosophy come directly from the Gospel of Jesus Christ. As an organization, we strive to reflect this precept in our communications, both internally and externally.
• Commitment to serving those who have experienced homelessness and personal alignment with MLF’s vision, mission, core values, and goals.
• Experience working with individuals facing physical or mental health challenges, substance use, or the effects of long-term trauma.
• Demonstrates patience, compassion, professionalism, and the ability to work joyfully with diverse and vulnerable populations.
• Strong interpersonal skills and ability to build effective working relationships with staff, neighbors, and volunteers.
• Highly organized, self-motivated, and detail-oriented.
• Flexible and adaptable; able to navigate change and develop alternative plans as needed.
• Collaborative team member who can also take initiative and work independently.
• Action-oriented…