Volunteer Coordinator

Who We Are
For more than 35 years, El Buen Samaritano (El Buen) has been a trusted community resource for Latino and immigrant families in Central Texas. Through innovative and culturally relevant food access, health literacy, education, and economic mobility programming, El Buen serves more than 30,000 individuals annually. The organization is recognized as both a direct service provider and a systems leader building equitable pathways to health, education, and economic stability.
El Buen engages 100+ program volunteers and interns annually, and over 300 event volunteers who support large‑scale initiatives such as Back to School, Hands for Hope, Posadas, ¡Avanzando Futuros!, and other community‑wide events that strengthen family stability, community well‑being, and belonging.

Job Purpose
The Volunteer Coordinator I provides essential support for El Buen’s volunteer engagement activities by coordinating program volunteer recruitment logistics, intake, screening support, onboarding, scheduling, recordkeeping, and data management. As needed, the Coordinator supports the Executive Assistant & Event Project Manager with event volunteer logistics under the direction of the Associate Director (AD) of Development and the Director of Development in the absence of the AD.

This position is critical to the functioning of all El Buen programs, particularly those requiring ongoing volunteer and intern support. The Coordinator ensures seamless program operations by supporting staff with volunteer needs and ensuring volunteers experience a welcoming, culturally responsive, mission‑aligned, and safeguarding‑compliant environment. The Coordinator is responsible for maintaining and updating the Volunteer Manual, volunteer onboarding training materials, volunteer role descriptions, recruitment and retention, and engagement‑related operational tools used across programs.

The role is full‑time, exempt, based at El Buen headquarters, Monday through Friday, 8:00 a.m.–5:00 p.m.; occasional evening or weekend work may be required. After a three‑month probationary period, employees may work one day per week remotely. Employees are expected to attend all staff training, professional development activities, in‑person organizational events including CHW Graduations and the end‑of‑year employee celebration and recognition event.

• Provides administrative and operational support for volunteer processes under the direction of the Associate Director of Development
• Assists with volunteer recruitment, placement, screening, onboarding support, and retention
• Maintains volunteer records and reports, safeguarding and compliance documentation, volunteer schedules, and database updates
• Maintains and updates the Volunteer Manual, volunteer training materials, role descriptions, and onboarding tools
• Supports Development with event volunteer logistics and day‑of coordination as needed
• Must be insurable under El Buen’s auto policy and able to travel locally

• Collaborate with Program leadership to develop annual plans for volunteer outreach, recruitment, placement, training, and retention
• Ensure volunteer coverage meets program needs
• Lead monthly meetings with program leadership by preparing materials, coordinating communication, and following up on volunteer‑related priorities
• Assist program teams in maintaining up‑to‑date volunteer role descriptions aligned with program requirements
• Support Associate Director of Development with managing corporate volunteer groups

• Represent El Buen in community coalitions, partner meetings, and public events
• Participate in volunteer fairs and outreach activities and share volunteer opportunities
• Conduct outreach and strengthen relationships with partner agencies, universities, referral networks, and community groups to expand the volunteer pool
• Post and disseminate volunteer opportunities and prepare outreach materials
• Maintain standardized communication templates for volunteer recruitment, interviews, and follow‑up

• Process volunteer and intern…