Volunteer Coordinator; Limited Term

Are you a person of compassion? An advocate for justice? Someone who stands up for the rights of the vulnerable and speaks out for the marginalized, the exploited and the forgotten? Do you believe in our calling as Christians to welcome the least of these and love our neighbor?

If you answered ‘yes’, to any of the above, World Relief, and millions of people around the world need you.

At this pivotal moment in time, we are rapidly expanding and growing our team to meet the increasing needs of our world. We are looking for people who want to use their gifts and talents to make a real and tangible difference in our world and the lives of the suffering.

If you’re looking for a purpose-driven career in which you can grow your talents, while also standing up for the rights of the vulnerable, we want you to join us today.

World Relief is a global Christian humanitarian organization whose mission is to boldly engage the world’s greatest crises in partnership with the church. The organization was founded in the aftermath of World War II to respond to the urgent humanitarian needs of war‑torn Europe. Since then, for 80 years, across 100 countries, World Relief has partnered with local churches and communities to build a world where families thrive and communities flourish.

Today, organizational programming focuses on humanitarian and disaster response, community strengthening and resilience, and refugee & immigrant services and advocacy.

World Relief seeks a Volunteer Coordinator to help build a vibrant community engagement structure that positively impacts program participants, volunteers, and the community in Austin, TX. This position is ideal for someone who is agile, innovative, collaborative, and ready to hit the ground running. The Volunteer Coordinator will be responsible for the oversight of the overall volunteer program including recruitment & onboarding, training, placement, engagement, retention and recognition.

This role will collaborate closely with the Church and Community Engagement Lead and Donations Coordinator.

This is a limited‑term position funded through a grant agreement until 9/30/26 and contingent upon funding extension.

• Program, Training, Support & Recognition
  • Ensure a strong and dynamic volunteer and intern base enabling the office to effectively support mission delivery, fundraising and community outreach objectives.
  • Establish a comprehensive volunteer engagement plan including formal recruitment, training, communication and recognition.
  • Coordinate the Good Neighbor Team program as one of the main church engagement opportunities, along with individual volunteer opportunities in each of the following areas.
• Recruitment & Onboarding
  • Develop and implement recruitment strategies for critical volunteer and intern opportunities, assessing and refreshing priorities on an ongoing basis.
  • Represent World Relief at events and career fairs in order to promote and recruit volunteer and intern opportunities.
  • Maintain a consistent, efficient and thorough application and screening process of all volunteers and interns that complies with National Performance Standards.
  • Respond to volunteer inquiries from the public in a timely, professional manner.
• Training
  • Ensure the provision of orientation and training to all groups, volunteers and interns.
  • Collaborate with all departments in the scheduling, development, supervision, coordination and facilitation of volunteer and intern orientations and trainings.
  • Develop and conduct refresher and leadership development training sessions for existing volunteers.
• Placement
  • Closely track database and manage volunteer assignments. Develop frequent targeted emails, phone calls, and unique methods of engagement within existing volunteer base.
  • Monitor the progress of each volunteer assignment, addressing any performance deficits in a timely manner.
• Engagement & Retention
  • Work closely with all departments to guide, identify and support volunteer staffing needs.
  • Coordinate volunteer communications, including monthly volunteer newsletters.
  • Create and plan opportunities for meaningful volunteer recognition throughout the year.
  • Asses…