SAS Senior Program Specialist

Are you a person of compassion? An advocate for justice? Someone who stands up for the rights of the vulnerable and speaks out for the marginalized, the exploited and the forgotten? Do you believe in our calling as Christians to welcome the least of these and love our neighbor?

If you answered ‘yes’, to any of the above, World Relief, and millions of people around the world need you.

At this pivotal moment in time, we are rapidly expanding and growing our team to meet the increasing needs of our world. We are looking for people who want to use their gifts and talents to make a real and tangible difference in our world and the lives of the suffering.

If you’re looking for a purpose-driven career in which you can grow your talents, while also standing up for the rights of the vulnerable, we want you to join us today.

World Relief is a global Christian humanitarian organization whose mission is to boldly engage the world’s greatest crises in partnership with the church. The organization was founded in the aftermath of World II to respond to the urgent humanitarian needs of war‑torn Europe. Since then, for 80 years, across 100 countries, World Relief has partnered with local churches and communities to build a world where families thrive and communities flourish.

Today, organizational programming focuses on humanitarian and disaster response, community strengthening and resilience, and refugee & immigrant services and advocacy.

This position is reliant upon funding and may be subject to modification or termination based on resource availability.

World Relief is seeking a SAS Senior Program Specialist to provide critical support and services to refugees and asylees in their journey toward independence. This role will manage key aspects of the Social Adjustment Services (SAS) program, supporting clients through case management, life skills education, and healthcare navigation. This role will help build relationships with community partners and ensure that services are delivered efficiently and with compassion.

The position is based at World Relief’s Austin office and requires close collaboration with internal teams and external partners.

This is a limited‑term position funded through a grant agreement until September 30, 2026, and contingent upon funding extension.

• Client Services:
• Service Plan Development:
  Collaborate with program staff to develop individualized service plans that set realistic goals for clients’ self‑sufficiency. Conduct ongoing needs assessments and track progress toward achieving these goals.
• Life Skills Training:
  Organize and lead workshops covering topics like financial literacy, healthcare navigation, digital literacy, and parenting skills, helping clients acquire the knowledge needed to thrive.
• Healthcare Support:
  Assist clients in navigating health insurance, accessing medical services, and understanding medical bills and healthcare systems in the U.S.
• Transportation Coordination:
  Ensure clients have access to transportation for medical and other essential appointments, promoting client independence through education on public transportation systems.
• Referrals:
  Make referrals to external community organizations for services not provided by World Relief, such as legal assistance or mental health services, ensuring clients have access to comprehensive resources.

• Program Coordination & Compliance:
• Program Coordination:
  Assist with the day‑to‑day coordination of SAS services, ensuring that program activities align with goals for client self‑sufficiency and compliance with program guidelines.
• Data Management:
  Maintain accurate and up‑to‑date client records in case management systems, ensuring compliance with internal policies and funder requirements.
• Reporting:
  Assist in preparing reports on program activities, client outcomes, and key performance metrics for leadership and funders.
• Program Improvement:
  Continuously evaluate program processes and outcomes to identify areas for improvement and implement best practices in service delivery.

• Staff & Volunteer Support:
• Support Staff & Volunteers:
  Assist in recruiting, training, and…