Overnight ER & CC Veterinary Assistant, AVES

Overnight ER & CC Veterinary Assistant, AVES

Join our growing team at Austin Veterinary Emergency & Specialty Center (AVES) and advance your career in a thriving, collaborative, and progressive environment.

ER & CC Veterinary Technician Assistants assist practitioners and Licensed Veterinary Technicians to the fullest extent, improving the quality of care given to patients and achieving greater efficiency by relieving them of technical work and administrative detail. This position requires flexibility to assist in many areas while timely managing major responsibilities.

• $19‑$23 hourly, based on experience

• Full Time
• Schedule:
  
  TBD

• Provide patient restraint and follow safety protocols for exams, procedures, and treatments
• Support technicians with inpatient, outpatient, triage, anesthesia, and transport tasks
• Assist in post‑operative care, patient recovery, and ongoing treatments
• Prepare lab samples, manage invoicing, and assist with patient admissions and discharges
• Escort clients, record patient history and vitals, and assist doctors during exams
• Maintain cleanliness and hygiene in exam rooms, radiology, and CT suites
• Ensure PPE is inspected annually and help with general end‑of‑day and discharge duties
• Support ultrasounds and other diagnostic procedures under technician guidance

• Perform and prepare lab tests (e.g., PCV, TP, chemistries) using Idexx and Antech; manage lab forms and sample shipments
• Maintain accurate patient records and ensure all lab results are filed and entered
• Collect and handle blood and urine samples
• Operate and maintain digital radiography units, anesthesia machines, and monitors
• Record treatments, diagnostics, and communications in medical records with proper invoicing
• Communicate patient updates to doctors, technicians, and clients professionally
• Know limits of knowledge—seek support when unsure; document all client interactions
• Report equipment issues across multiple departments
• Assist Primary Care Providers (PCPs) as needed

• High School Diploma or equivalent
• At least 2 years of experience in a customer service role is required.
• At least 1 year of experience as a veterinary assistant, dedicated to providing outstanding client service and excellent patient care preferred.
• Culture builders—team players eager to promote trust, collaboration, and a positive work environment.
• Adaptability—individuals willing to go the extra mile to ensure the best patient and client experience.
• Fluent English skills (speaking & reading) are required for the role; fluency in multiple languages a plus

• 401(k) with matching
• Health, Dental, and Vision insurance
• Health Savings Account (HSA) / Flexible Spending Account (FSA)
• Life and Disability insurance
• Paid Time Off (PTO) and Holidays
• Employee Assistance Program and Discounts (including Pet Discount)
• Professional development and tuition assistance
• Uniform stipend
• Retirement plan

Austin Veterinary Emergency and Specialty Center (AVES) has been established in the Austin community for 9 years serving the Austin pet community. We are a robust 24/7/365 veterinary facility that offers Emergency, Critical Care, Internal Medicine, Surgery, Neurology, Oncology, Diagnostic Imaging, Interventional Radiology and Cardiology services. In approximately 6 months, we will be relocating our hospital to a new location (within 2.6 miles from our current location) which will allow us to expand our services and provide growth opportunities for our staff.

AVES core values of Kindness, Integrity, Collaboration and Consistency are our driving forces that help us provide top‑notch medical care and customer service to the Austin Community. We have a strong focus on the continued education of our staff through an on‑site Education Program that provides job training for our support staff.