Veterinary Client Care and Pharmacy Specialist
Listed on 2026-10-11
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Outdoor/Nature/Animal Care
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Customer Service/HelpDesk
Customer Service Rep, Emergency Crisis Mgmt / Disaster Relief
Location: Remote (United States)
Company: Innovetive Petcare (Austin, TX)
Schedule: Full-time, rotating Saturdays required
Innovetive Petcare is seeking a Veterinary Client Care & Pharmacy Specialist to support our growing network of veterinary hospitals across the United States. This is a veterinary call center role focused on delivering exceptional client service, supporting online pharmacy operations, and coordinating patient care.
As a key member of our centralized client care team, you will serve as an extension of our veterinary hospitals - handling inbound and outbound calls, pharmacy requests, appointment scheduling, and client communication via phone, text (SMS), and email. This role is ideal for experienced veterinary professionals who thrive in a fast-paced, high-volume environment and are passionate about client experience.
We are seeking a motivated Veterinary Client Care and Pharmacy Specialist to join innovetivepetcare in Austin, TX, United States.
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