Internal Audit Senior Manager, Quality Assurance

Your Opportunity We believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site in the specified location(s).At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us challenge the status quo and transform the finance industry together.

The Internal Audit Department (IAD) provides independent and objective assessments to determine whether significant risks are identified and appropriately reported to the Board and Executive Management, evaluate whether risks are adequately controlled, and support governance, risk management, and internal controls through effective challenge of Management.

Within IAD, the Professional Practices Group (PPG) designs and implements processes, training, and tools that support auditors to meet expectations of consistency and quality. The Quality Assurance (QA) team within PPG is seeking an Internal Audit Senior Manager, Quality Assurance to support the Quality Assurance and Improvement Program (QAIP). This individual contributor role will independently evaluate and effectively challenge whether key internal audit activities conform with IAD procedures, the IIA Global Audit Standards, and applicable regulatory expectations.

The successful candidate will bring strong broker-dealer audit experience, deep knowledge of risk and control assessment, and a strong command of audit methodology. The role requires the ability to evaluate business process controls and the technology dependencies embedded within those controls, including automated controls and controls that rely on system-generated data.

What You’ll Do:

Lead independent quality assurance reviews across internal audit activities, with an emphasis on broker-dealer business process, operational, and regulatory compliance audits, to assess conformance with internal policies and procedures, regulatory expectations, and professional standards.

Evaluate the quality and effectiveness of audit planning, risk assessment, scoping, control identification, testing, issue identification, reporting, and issue validation.

Assess whether audit teams identify and evaluate the full population of relevant risks and controls, including manual controls, automated controls, and controls dependent on applications, interfaces, system configurations, or system-generated data.

Evaluate whether audit approaches appropriately integrate business and technology considerations, including the reliability, completeness, and appropriateness of system-generated information used in control performance or audit testing.

Apply strong control judgment to assess control design, implementation, and operating effectiveness, including whether testing scope, attributes, populations, sampling, and evidence are sufficient to support audit conclusions.

Evaluate issue identification and development, including the risk and control gap, impact, root cause, compensating controls, issue rating, and whether management action plans are responsive, sustainable, and measurable.

Assess the effectiveness of audit coverage over priority broker-dealer risk areas, including supervisory controls; retail brokerage and other customer-impacting activities; trading and trade-related operations; regulatory compliance and reporting; and employee conduct and trade monitoring, with attention to the applications, automated processing, interfaces, and system-generated data supporting those activities.

Identify themes, recurring gaps, and systemic improvement opportunities across QA reviews and translate them into practical enhancements to audit quality, methodology, tools, templates, and training.

Prepare clear, impactful QA work papers, analyses,…