Manager V, Operations and Customer Quality Engineer M5

Position: Manager V, Operations and Customer Quality Engineer - (M5)
Who We Are Applied Materials is the global leader in materials science and engineering solutions that are at the foundation of virtually every new semiconductor chip and advanced display in the world. The equipment that we create and service is essential to advancing AI and accelerating the commercialization of next-generation semiconductor chips. Join us and push the boundaries of materials science and engineering in a company at the foundation of the electronics industry.

The work we do together advances the world’s technology.

What We Offer Salary:$ - $

Location:

Austin,TXYou’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. Visit our Careers website to learn more. At Applied Materials, we care about the health and wellbeing of our employees.

We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits. General Profile:
We are seeking an experienced Manufacturing Quality Leader to lead factory quality performance for our Gloucester manufacturing operations. This leader will be accountable for Manufacturing Quality execution, factory performance improvement, MRRT, Metrology, Quality Metrics, and Achievement of AOP Objectives.

The role will drive measurable improvements in DMRs, Scrap, Manufacturing Nonconformances (NC), and quality-related factory disruptions while strengthening root-cause problem solving and recurrence prevention.

Key Responsibilities Considered subject matter expert in managing company-wide, cross functional quality program and related business processes.  This includes the definition, specification, and implementation of standards, methods and procedures for developing quality programs.

Develop, deliver, and cascade quality training and courses.  Monitors current quality training to ensure compatibility with current programs.

Establishing, influencing, and managing multiple business segments with focus on business and operational results through use of continuous improvement methods. Lead overall Manufacturing Quality performance for the Gloucester factory.

Own strategies and actions to reduce DMRs, Scrap, Manufacturing IOF Nonconformances (NC), and quality-related factory disruptions against established AOP objectives.

Lead MRRT and factory quality escalation, ensuring effective risk assessment, containment, ownership, and corrective action.

Lead the on-site Metrology organization, including measurement-system and calibration governance.

Own Manufacturing Quality AOP metrics, scorecards, performance reviews, manufacturing escalations, and Q  reporting.

Drive disciplined root-cause analysis and corrective/preventive action to eliminate recurring factory quality issues.

Partner across Operations, Engineering, Supply Chain, Supplier Quality and Customer Quality to resolve systemic manufacturing issues.

Strengthen factory execution through effective MRB, Nonconformance disposition, containment and recurrence prevention.

Build and develop a high-performing Manufacturing Quality organization with strong technical capability, accountability, and succession planning.

Drive standardization and continuous improvement of Manufacturing Quality processes and operating practices in harmonization with other BUs within Applied Materials.

Provides leadership and support to subordinates in meeting quality assurance system requirements along with department and company goals and objectives with primary consideration for safety, quality, productivity and cost. Evaluate the performance and effectiveness of audit staff at the projects completion.  Evaluate and develop direct reports via IDP, EDR, continuous feedback, and annual performance review.

Responsible for overseeing division's ISO Certification process. Handles special projects, as assigned.

Functional Knowledge Demonstrates comprehensive understanding of concepts and principles within own job family and knowledge of other related job families

Significant progressive experience in manufacturing, quality engineering, operations engineering or a related technical leadership function.

Demonstrated experience leading manufacturing/factory quality organizations or teams in a complex manufacturing…