Experienced Lease-Up Specialist - South Austin

Our national multifamily property management company seeks an experienced Leasing Associate with a Whatever It Takes attitude to support a lease-up community in South Austin near Slaughter Lane. This individual will play a key role in driving occupancy, generating leasing traffic, executing marketing initiatives, and delivering an exceptional customer experience during the lease-up process.

The ideal candidate is an outgoing, sales-driven professional with at least one year of recent apartment leasing experience , strong customer service skills, and the ability to leverage social media and content creation to attract prospective residents. Candidates should be comfortable working in a fast-paced environment, building relationships, and helping establish the community's presence in the local market.

Bilingual English/Spanish candidates are strongly preferred.

The Leasing Associate is responsible for achieving occupancy and leasing goals through effective sales techniques, marketing initiatives, prospect follow-up, and positive resident relations. This position requires an understanding of lease-up operations, proactive outreach, and the ability to create engaging digital content that generates interest and drives traffic to the community.

Community Manager, Assistant Community Manager, and/or Regional Property Supervisor.

None.

• - Perform all sales and leasing activities, including greeting and qualifying prospects, conducting property tours, showcasing amenities, following up with leads, and closing leases.
• - Support lease-up objectives by actively generating traffic, converting prospects into applicants, and helping achieve occupancy goals.
• - Provide exceptional customer service throughout the prospect journey, application process, move-in experience, and resident interactions.
• - Ensure applications, leases, move-ins, renewals, and move-outs are completed accurately and according to company policies.
• - Record all telephone, internet, and in-person traffic in accordance with company procedures.
• - Maintain current knowledge of apartment availability, pricing, lease terms, and community amenities.
• - Ensure the property, model units, and tour routes meet company standards. Communicate maintenance and presentation needs to the appropriate team members.

• - Assist in developing and executing marketing strategies designed to increase visibility, generate leads, and drive leasing traffic.
• - Create, post, and maintain engaging social media content to promote the community, available apartment homes, amenities, events, and special offers.
• - Demonstrate a working knowledge of social media platforms and basic content creation, including photos, short-form videos, captions, and promotional posts.
• - Support digital marketing efforts by identifying opportunities to increase online engagement and attract prospective residents.
• - Utilize online marketing platforms, including Craigslist, Google, and other relevant search engines or listing sites.
• - Design or assist with creating marketing flyers, newsletters, digital advertisements, and resident communications.
• - Conduct outreach marketing and maintain accurate records of marketing activities and lead sources.
• - Monitor market trends, competitor pricing, concessions, and occupancy conditions. Prepare market surveys as needed.
• - Participate in community events and promotional activities that support lease-up goals and strengthen local awareness.

• - Build and maintain positive relationships with prospective residents, current residents, clients, and vendors.
• - Respond to inquiries and concerns professionally, promptly, and courteously.
• - Maintain accurate records and complete required administrative tasks in accordance with company standards.
• - Utilize property management software to track apartment availability, prospect activity, applications, and leasing performance.
• - Maintain compliance with company policies, Fair Housing requirements, and applicable housing regulations.

• - High school diploma or equivalent required.
• - At least one year of recent apartment leasing experience required.
• - Previous experience supporting a lease-up community or newly developed multifamily property is strongly preferred.
• - Previous experience in sales, marketing, or a customer-facing role is beneficial.
• - Demonstrated experience using social media…