F&B Service Manager- Summer Music Lane

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"Hyatt is a place of learning – similar to a university. The company offers so many ways for me to learn and grow, both professionally and personally." /pF&B Service Manager
- Summer on Music Lane

Bunkhouse Hotel Magdalena US - TX - Austin

Administrative

Entry Level Manager

Full-time

Hourly US Dollar (USD) pay basis

The Opportunity:

The Food & Beverage Service Manager will manage all employees engaged in preparing and serving food and oversee restaurant & bar operations. The Food & Beverage Service Manager is responsible for staffing, collaborating menu planning, maintaining the restaurant & bar ambiance, and ensuring the highest level of guest satisfaction and food quality expected by Bunkhouse guests.

The person in this position must have good communication skills, the ability to resolve conflict and a thorough understanding of Bunkhouse policies. Food & Beverage Service Managers must develop and maintain the company’s culture, values, and reputation in the public eye, and with all staff, guests, vendors and partners.

Who We Are:

Summer on Music Lane, the full-service restaurant at Hotel Magdalena, is inspired by the casual sophistication that defines a lake house weekend. The menu features honest cooking, taking cues from old school hospitality but with a decidedly unpretentious, Austin sensibility.

We’re Proud to Offer Exceptional Benefits, which Include:

• Medical, Dental, Vision, 401K with company match
• Free room nights, Discounted and Friends & Family Room Rates
• Generous Paid Time Off
• Work-life benefits including wellbeing initiatives such as a complimentary Headspace

Discounts at various retailers –Apple, AT&T, Verizon, Headspace and many more!

• Ensure all Employees adhere to dress code policies for their scheduled shift
• Compile and balance cash receipts at the end of the day or shift
• Resolve customer complaints regarding food service
• Train and supervise workers in food preparation, and in service, sanitation and safety procedures
• Inspect supplies, equipment, and work areas to ensure efficient service and conformance to standards
• Observe and evaluate work procedures in order to ensure quality standards and service
• Schedule staff hours and assign duties, responsibilities and workstations in accordance with work requirements
• Ensure guests receive indulgent service by maintaining a properly staffed restaurant
• Monitor employee and patron activities to ensure liquor regulations are obeyed
• Demonstrate a working understanding of labor cost control through effective scheduling and proactive management
• Establish cost improvement objectives and implement action plans
• Follow inventory standards and procedures to consistently conduct an accurate inventory
• Perform personnel actions, consulting with HR and other managers as necessary
• Ensure staff has a complete understanding of their job requirements and training before holding them accountable for results
• Maintain awareness of documentation needed and retained in employee files
• Analyze operational problems, such as theft and wastage, and establish procedures to alleviate these problems
• Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in lodging and dining facilities
• Ensure open lines of communication with staff, all departments and upper management at all times via email, logbooks, meetings, etc., to ensure all needs of the hotel are met
• Maintain a high level of cleanliness and safety in the work area
• Adhere to all standards of operations, policies and procedures, manuals, training material, memos and verbal instruction
• Ensure that all equipment is maintained in good, safe working condition
• Maintain an increased awareness of safety…