Restaurant Manager

What Makes FLIK Click

What makes FLIK click? Our people. The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients every day. We know how to pick them and we know how to grow them. It starts with hiring people who share our passion for food and hospitality. Once we find the right talent, we encourage, value and recognize their contributions.

We keep our people renewed, excited and engaged by providing hands‑on training and educating them about the latest trends. We give them a stake in successfully raising the bar. Our people love what they do and they love sharing their passion. Join our team and see the FLIK difference. Where a job isn’t merely a job but the start of a career where you can flourish.

Job Summary

Responsible for the effective execution of service for the daily operations in Restaurants/Bars and Room Service & Coffee Bar. Always ensuring that the Standards of Excellence, as determined by Flik Associates and the client are met.

Flik Hospitality Group

What Makes FLIK Click

What makes FLIK click? Our people. The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients every day. We know how to pick them and we know how to grow them. It starts with hiring people who share our passion for food and hospitality. Once we find the right talent, we encourage, value and recognize their contributions.

We keep our people renewed, excited and engaged by providing hands‑on training and educating them about the latest trends. We give them a stake in successfully raising the bar. Our people love what they do and they love sharing their passion. Join our team and see the FLIK difference. Where a job isn’t merely a job but the start of a career where you can flourish.

Job Summary

Responsible for the effective execution of service for the daily operations in Restaurants/Bars and Room Service & Coffee Bar. Always ensuring that the Standards of Excellence, as determined by Flik Associates and the client are met. Position assists with menu planning, maintains sanitation standards, assists servers and hosts on the floor during peak meal periods and supervises Restaurants/Bars, Room Service Departments, and Coffee Bar where applicable.

Responsibilities include ensuring guest and associate satisfaction while maintaining the operating budget. Accountable to ensure standards and legal obligations are followed.

Key Responsibilities:

• Hire, train, and develop all FOH restaurant staff in fine dining service standards.
• Maintain schedules, payroll, requisitions and other administrative support to maintain food and beverage cost controls including inventory and pars.
• Organize and conduct pre-shift and departmental meetings daily.
• Maintain communication with all departments to ensure customer service needs are met.
• Create seating charts and station assignments daily, following up with support staff of daily expected business.
• Maintain all reservation systems and book to accommodate business demands
• Create side work assignments and ensure completion with wait staff
• Excellent written and verbal communication skills
• Maintain highest level of client/guest satisfaction
• Maintains cleanliness and presentation of dining room area
• Ensures the highest level of service to clients and their guests.
• Investigates and resolves all client/guest complaints in a timely, professional, diplomatic manner.
• Professional appearance and demeanor required.
• Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
• All other reasonable requests as required
• Utilizing interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates…