GC Retail Operations Manager Store

GC Retail Operations Manager — Store 446

Why Guitar Center? We offer unique rewards including gig leave for musicians, comprehensive benefits such as medical, dental, vision, 401K with company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options.

Guitar Center is dedicated to nurturing lifelong musicians and creating an inclusive, customer‑first environment. As Operations Manager, you will lead a team responsible for receiving, stocking, merchandising, and moving merchandise to the sales floor while upholding our standards of integrity, inclusion, musical passion, and respect.

• Delegation: Delegates tasks based on employee readiness, follows up, and shares responsibility and accountability.
• Initiative: Identifies opportunities and issues, takes action without prompting, and strives to understand the entire business.
• Interpersonal Communication: Communicates clearly, concisely, and courteously with diverse stakeholders at all levels.
• Organizational
  
  Skills:
  
  Manages priorities, multitasks, pays strong attention to detail, and protects assets by complying with protocols.
• Performance Management: Leads, mentors, and develops team members, providing constructive feedback.
• Technology
  
  Skills:
  
  Navigates new technology and retail systems to meet communication, customer service, and business needs.

• Partner with the Store Manager and management team to achieve EBITDA, sales, and margin goals.
• Ensure proper staffing levels and manage hiring and training of operations associates.
• Assist in training associates at all levels.
• Oversee shipping and receiving of gear and related items.
• Maintain warehouse organization, stocking, and facility maintenance.
• Manage loss prevention and safety, inventory, cash, and business reporting.
• Conduct weekly signage and pricing audits, ensuring planogram compliance.
• Act as manager in charge to drive sales when necessary.
• Handle opening and closing of the store.
• Perform additional duties as assigned.

• 3+ years of relevant retail or warehouse experience.
• Valid state driver’s license and automotive insurance.
• Intermediate proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Ability to work in a loud environment for 5‑8 hours.
• Availability to work weekends, holidays, and evenings.
• Ability to lift up to 50 lbs.

• Associate’s Degree.
• Understanding of Guitar Center retail systems and processes.

Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‑related requirements.

If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation by calling 1‑818‑735‑8800 ext. 2862 or emailing