Sales Manager

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• Formulate store strategy in liaison with Regional Head, aligning with corporate objectives.
• Develop sales plans and operational procedures to meet business goals and enhance customer satisfaction.
• Ensure efficiency, quality improvements, and cost optimization through benchmarking and best practices.
• Assist in determining product mix (Gold, Diamond, Precious, Sub-Brands) based on market trends and periodic reviews.
• Drive specific categories such as bridal collections and specialization services to customize jewellery pieces as per individual preferences.
• Drive sales strategy in coordination with sales staff to achieve store targets.
• Monitor and analyze sales data, implement corrective actions to boost performance.
• Collaborate with Corporate & Regional Marketing teams to prepare annual marketing plans and showroom-specific input.
• Engage high-profile and regular customers through personalized visits and marketing initiatives to increase footfall.
• Loyalty program & high value transaction management to drive repeat business and increase sales.
• Monitor daily stock levels; ensure timely replenishment based on sales and customer preferences.
• Participate in product selection meetings to align offerings with prevailing trends and customer demand.
• Assess ageing stock and implement measures to eliminate slow-moving or dead stock.
• Ensure old gold exchange, management and purchases to comply with company policy and maintain accurate daily stock tallies.
• Inventory valuation of precious metals and accounting periodically.
• Ensure adherence to SOPs and implement process improvement initiatives for cost savings.
• Oversee financial transactions, ensuring compliance with corporate guidelines and statutory requirements.
• Maintain system-generated reports using POS software and Microsoft AX systems; ensure regular checks for accuracy.
• Establish reporting and reviewing mechanisms to track operational performance and initiate corrective actions.
• Ensure adequate staffing as per showroom manpower matrix; cascade duties and monitor performance.
• Drive a performance-driven culture through timely reviews, feedback, and engagement initiatives.
• Support employee development, motivation, and building capability.
• Ensure staff adherence to Code of Conduct, including attendance, dress code, confidentiality, and workplace regulations.

• Seniority level:
  Mid-Senior level
• Employment type:
  
  Full-time
• Job function:
  Sales and Business Development
• Industry: Luxury Goods & Jewelry