Designer, Retail Sales

Designer – CB2

Designers work with customers to help plan and design their spaces, delivering on the CB2 Experience (
Be Positive. Inspiring. Finding a way
). Their expertise, teamwork, passion for design, use of design tools and creative selling skills will help deliver an amazing experience for the customer.

• Drive sales and a differentiated experience by providing enriching customer interactions, and providing elevated design offerings in the store and virtually with customers
• Create elevated CB2 designs for customers using the preferred design tools to create mood boards, 2D floor plans, product lists and style inspiration
• Lead one‑on‑one design consultations in person or via email, phone, and virtual design consults. Deliver projects in a timely manner and within determined timelines
• Possess a clear understanding of the CB2 brand aesthetics and merchandising strategy by channel – Store, Online, Catalog
• Deliver individual sales, KPI and service goals, productivity standards, and engage customers on the sales floor by demonstrating our four steps of selling, as communicated by the store manager
• Stay informed with the marketplace and industry trends
• Actively listen to the customer to best identify which products will best meet their needs and communicate company loyalty services, when applicable (e.g., designer rewards Design Trade Program, CB2 credit card and gift registry)
• Support and model excellent service by exhibiting a positive attitude and enthusiasm both in‑store, virtually, and potentially in a customer’s home, ensuring all customers are provided gracious, quick, and efficient service

• Understanding of basic design functions, including spatial planning, fabric selection, lighting, and interior design styles
• Excellent, effective, and timely communication skills and the ability to translate the brand vision of CB2 and the customer’s wants/needs
• Strong affinity for technology (2D and 3D tools, Google suite, video conferencing) and proficient in floor‑planning
• Ability to stay up to date on current design trends
• Proven track record of building long‑lasting relationships with customers

• 1+ years of relevant experience in Furniture Sales / Home Decor Design or retail / customer service experience
• Experience working one‑on‑one with clients and recommending solutions
• Proficient in Google platforms, virtual communication, design‑tool experience preferred

• Entry level

• Full‑time

• Design, Art/Creative, and Information Technology

• Retail

Location:

Austin, TX

Salary: $60,000.00 - $65,000.00