UPS Store Associate; No Driving W 6th
Listed on 2026-01-14
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Retail
Customer Service Rep, Retail Associate/ Customer Service
The UPS Store is a great place to work! Apply to join our team today!
Benefits- Paid Time Off
- Paid Holidays
- Healthcare
- Incentive Programs
- Team Member Discounts
- Referral Program
- Leadership Opportunities
LAL Horizons has proudly served the Austin community for over 10 years, operating six amazing store locations in Austin, Round Rock and Cedar Park. As a The UPS Store Franchisee, we value:
Integrity, Accountability, Self-Discipline and Leadership.
The Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.
The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. Theymust be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.
RESPONSIBILITIES- Delivers outstanding customer service to walk-in customers and telephone inquiries
- Continuously practices good listening skills with customers, UPS Store team members, and leadership
- Takes ownership of the customer's shipping needs and offers viable solutions
- Takes action to learn all product and service offerings, alternative solutions, and industry trends
- Operates all equipment, software, and devices in an expert fashion and is willing to teach others
- Maintains a clean, organized, and safe working environment
- Performs other duties as assigned
- High school diploma or GED required
- Strong computer skills, including Microsoft Office and Adobe Suites
- Outstanding phone skills
- Strong verbal and written communication skills, including spelling and math
- Prompt, reliable, and responsible
- Able to lift 40+ pounds
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