Client Services Analyst; Sales Engineer

Client Services Analyst (Sales Engineer) About Talroo

We are honored to be recognized as a multi‑award winning organization. Talroo has been consistently recognized as a Top Workplace and a Best Place to Work in Austin. We've been ranked the last five years by Inc. 500/5000 as one of the fastest growing companies in the U.S. You’ll also find us on the Austin Business Journal's Fast 50 growth awards list multiple times.

We’re growing the right way, and we need exceptional talent to help us build upon our successful story.

Talroo is helping organizations like Uber, McDonald’s, UPS, The Home Depot, Target and more, find and hire their essential work forces. Our data‑driven job and hiring event recruiting platform turns the Internet into a help‑wanted sign. Our pay‑for‑performance model enables customers to maximize efficiency, not waste spend, and hire employees faster than they could with any of our competitors.

Rather than drive customers to a destination site, Talroo uses a consumer marketing approach to deliver job opportunities to candidates where they are already spending time online. Similar to what Google AdSense and Facebook Ad Networks do for their advertisers, Talroo uncovers the right candidates that companies are looking to hire.

Talroo leverages a search‑and‑match algorithm powered by state‑of‑the‑art AI technologies. Our deep‑learning processes analyse billions of signals daily, assessing the job seeker‑employer relationship in real time. This produces significantly better search results for the job seekers, and higher quality applicant matches for the employer.

While we focus on providing amazing results and service for our customers, within our exciting company you’ll also find a high‑performance environment of collaboration, encouragement, transparency and fun.

Sales Engineers manage the day‑to‑day performance of Talroo’s customers while striving to maximise ROI and lifetime customer value. You will be the authority on data, optimisation, and support establishing your customers as raving fans of Talroo. Learn and sharpen your SQL skills and diagnose integration issues using products like Postman. You will help onboard some of the nation’s top companies working in partnership with Account Executives, Account Managers and fellow sales engineers to present a cohesive, team‑oriented approach to customers.

We are looking to hire someone who has a competitive spirit who strives to be a top performer – an entrepreneurial self‑starter who requires minimal supervision with excellent communication skills and high curiosity. You are motivated to find solutions to challenges as they occur. You have a genuine interest in delivering the right solution, to the right client, every single time.

You’re eager to learn from failures – not just from successes.

This position is fully in‑office, Monday through Friday, from 9:00 am‑5:30 pm. Our office is in northwest Austin, TX near the intersection of 360 and 2222 (about 8 miles from downtown).

Relocation reimbursement is offered for this role if moving from outside the greater Austin, TX area.

Compensation range for this position will be $80k‑$120k depending on total factors.

• Accurately onboard clients into the Talroo platform
• Continually monitor dedicated accounts and make optimisations (bids, budgets, segmentation and overall ROI) to facilitate best performance and consistent improvement, budget fulfillment and overall client retention quarter over quarter
• Work cooperatively and in the spirit of Talroo’s values to learn from and share knowledge with coworkers
• Become a product expert and influence Talroo’s product roadmap
• Provide appropriate product suggestions on a client‑by‑client basis
• Minimise churn by enlisting all available corporate resources to solve problems & drive results
• Prepare and conduct regularly scheduled trend and metric reviews with clients
• Resolve technical, product and account issues as they occur
• Accurately document all relevant activity in Salesforce

• Current Bachelor’s degree (or expected graduation by Aug 2025) in Business,…