Automation Software Technical Sales Engineer Identity and Access Management; IAM

Automation Software Technical Sales Engineer Identity and Access Management (IAM)

Automation Software Technical Sales Engineer Identity & Access Management (IAM) role at IBM.

Introduction

A Technology Sales Engineer role (internally called a 'Brand Technical Specialist') within Automation means working for a leader in AI‑Powered products, working with influential clients, and applying best‑in‑class technology to improve their results. You will benefit from excellent onboarding, an industry‑leading learning culture, and ongoing development—enabling a dynamic upward career trajectory.

Within our collaborative, experiential sales environment, you’ll be part of a team of bright minds and co‑creators—always ready to help and be helped. Your passion for technology and consultative selling will empower our clients to invest in IBM’s products and services, driving innovation and success.

IBM Identity & Access Management (IAM) Brand Technical Sales Specialists are technical experts and advisors to clients, IBM sales teams and/or IBM Business Partners. As a member of the Automation Technical Specialist Sales team you understand the client's business requirements, technical requirements, and the competitive landscape. You apply your business insights and deep subject‑matter expertise, build and maintain client relationships, incorporate software and services into client‑valued solutions and ensure client readiness for the implementation of technical solutions.

Your Role and Responsibilities

We are looking for an experienced Identity & Access Management (IAM) Technical Sales Specialist who will join our team and support West and Midwest US Financial Services customers. You will learn your client's business/technical requirements and competitive landscape and apply your technical knowledge and experience to bring solutions to solve a variety of IAM challenges our customers face.

You will work with sales and technical teammates to help identify, progress, and close opportunities. We are seeking individuals that possess a robust business acumen within the IAM domain and are ready to make an impact in selling our strategic set of solutions, including IBM Verify Identity Protection, Authmind, IBM Verify App Gateway, IBM Trusteer, IBM QRadar, and Hashi Corp Vault.

Typical activities include leading and delivering client‑facing solution workshops, product demonstrations, technical education, and Proof of Concepts. Becoming a trusted advisor and providing a top‑notch customer experience is critical. This includes supporting technical escalations, driving product deployment, and answering technical questions throughout the sales process in order to progress and close sales and develop customer relationships.

• Actively identify, develop and progress IAM sales opportunities within assigned territory and client segments.
• Provide strategic direction and leadership to client decision‑makers related to IBM proposed IAM solutions supporting their business transformation initiatives.
• Act as a deep technical expert in IBM IAM solutions and leverage your experience to make presales engagements successful.
• Collaborate with other internal IBM teams and stakeholders to drive unmatched customer satisfaction and client adoption of IBM’s IAM portfolio.
• Prepare and deliver value‑based demonstrations of IBM software for new prospects and existing customers.
• Assist in scoping, planning, and implementation of POVs (Proof of Values) and other pre‑sales activities.
• Contribute to RFI/RFP responses, ensuring technical accuracy and alignment with customer requirements.
• Understand IBM’s Automation point of view for enterprise IAM solutions, the competitive landscape, market trends, and effectively position IBM’s unique value proposition.
• Support customer technical escalations, health checks, best‑practice sharing, designing solutions, and answer technical questions throughout the sales process to identify, progress and close sales and develop customer relationships.
• Develop, nurture and maintain deep technical account relationships with client stakeholders and leaders.

• Bachelor's Degree