Territory Sales Manager

Eterneva transforms how people memorialize their loved ones by creating real diamonds from the carbon in ashes or hair. We're not just making beautiful diamonds - we've pioneered a participatory grief healing experience that guides families through their journey. What started as a direct‑to‑consumer business has evolved into a successful channel partnership model, working with funeral homes nationwide to reach families during their most vulnerable moments through trusted partners.

We're a mission‑driven, profitable, and growing startup backed by Mark Cuban (Shark Tank) and other leading investors. Our culture is fast‑paced, collaborative, and impact‑oriented.

We're hiring a Territory Sales Manager to help us build and scale our funeral channel. You'll own a portfolio of high‑potential funeral home accounts, developing the relationships and strategies that drive real revenue growth. This isn't just account management - it's entrepreneurial channel building. You'll collaborate closely with leadership to refine our playbook and shape the strategies that scale as we grow our team - while also working directly with families, guiding them in moving forward in the process.

If you're energized by turning partner relationships into revenue, thrive in collaborative environments where you can contribute ideas while executing with excellence, and want to be part of building something meaningful alongside a passionate team, this role will light you up.

This role is based in Austin, TX so you can work side‑by‑side with our founder during your ramp - shadowing trainings, sitting in on customer calls, and becoming a true expert in our approach before taking full ownership of your accounts.

• Partner relationship building: Become the trusted advisor to funeral directors in your accounts - build relationships so strong they text you first when they have a family
• Training & enablement: Deliver engaging in‑person and virtual training sessions, teaching our partners how to share Eterneva with families
• Ongoing engagement: Text/call funeral directors, conduct monthly location visits, host sales contests, and create recognition programs
• Relationship nurturing: Develop strategies to support each funeral director's journey - from their first referral to becoming a true champion of Eterneva - through thoughtful touchpoints, recognition, and resources tailored to where they are
• Market development: Execute our proven local market playbook - map your accounts, build leadership relationships, train every location, and systematically activate each funeral director

• Quota responsibility: Drive monthly revenue targets through your portfolio of assigned accounts (primarily Texas + additional market)
• Support partner‑referred families: Connect and consult with families referred by funeral directors, collaborate with the funeral director throughout the process, close the deal, and ensure smooth handoffs
• Pipeline management: Own 50‑75 active opportunities at any given time from referral to close
• Referral cultivation: Develop strategies to increase referral volume and conversion rates from your partner accounts

• CRM discipline: Keep pipeline current, log all partner interactions, track deal stages and next steps
• Partner coordination: Work with funeral directors to gather family information, provide status updates, and ensure smooth customer experience
• Onboarding support: Get new funeral homes set up with contracts, materials, and training
• Strategic thinking: Collaborate with leadership on playbook refinement, market expansion, and program optimization

• 3‑4 years of sales experience with…