Manager, Account Management

Account Management Leader

We are designing the grid of the future!

In this role, you will be responsible for leading EPE's Account Management function while directly managing a portfolio of strategic client accounts. You are accountable for driving organic growth, deepening client relationships, expanding EPE's footprint within existing accounts, and ensuring consistent account management practices across the team. This is a player-coach position: you will carry your own book of business as an Account Manager while also leading, coaching, and coordinating the broader Account Management team.

You will provide executive leadership with a consolidated view of account health, pipeline, forecasts, growth opportunities, relationship coverage, and risk across EPE's organic client portfolio. You will also partner closely with Account Managers, Technical Business Development Strategists, Line of Business (LOB) leaders, Operations, and executive leadership to drive a coordinated, enterprise-wide strategy for growing EPE's existing client base.

Account Management & Organic Growth

· Directly manage a portfolio of assigned strategic accounts, including account planning, relationship development, opportunity creation, cross-selling, forecasting, and Customer Business Reviews (CBRs).

· Develop a deep understanding of assigned clients' organizations, priorities, capital programs, challenges, procurement environments, and current EPE engagements.

· Identify whitespace within existing clients and develop strategies to expand EPE across departments, business units, operating companies, geographic locations, and service offerings.

· Build relationships across executive, management, technical, operational, procurement, and sourcing organizations.

· Maintain qualified pipelines and actionable growth plans for assigned clients.

· Partner with Technical BD Strategists and LOB leaders to connect client needs with EPE capabilities and convert identified needs into opportunities.

Account Management Team Leadership

· Lead, coach, and develop the Account Management team and establish clear expectations for account ownership, client engagement, opportunity creation, pipeline development, forecasting, and follow-through.

· Coordinate with Account Managers to develop and maintain strategic account plans, stakeholder maps, relationship strategies, growth targets, and cross-selling plans.

· Conduct regular account reviews with Account Managers to evaluate performance, pipeline, upcoming client activity, relationship coverage, risks, and next actions.

· Ensure consistent Account Management processes and standards across the team while allowing strategies to be tailored to individual clients.

· Help Account Managers identify relationship gaps, develop client engagement strategies, prepare for strategic meetings, and determine when to engage EPE executives, LOB leaders, or Technical BD Strategists.

· Support the professional development and performance management of Account Managers.

Portfolio Strategy, Reporting & Forecasting

· Maintain a consolidated view of EPE's organic client portfolio, including account status, revenue trends, pipeline, forecasts, opportunities, relationship health, cross-selling activity, and key risks.

· Provide Business Development and executive leadership with regular, concise summaries of account performance and outlook.

· Own the development of Account Management presentations, dashboards, executive summaries, and recurring leadership updates on behalf of the team.

· Consolidate Account Manager inputs into a clear portfolio-level story highlighting performance, major pursuits, forecast changes, client activity, risks, and areas requiring leadership attention.

· Develop and maintain reliable…