Account Manager,South Job Austin area,Texas USA,Sales

Department: NAM – North America Wholesale

Reports to:

Senior Manager, Specialty Sales – USA

Location:

Texas:
Houston, Austin, Dallas, or San Antonio.

Your Opportunity at ARC’TERYX:

The Account Manager, South Central – USA, for North America Wholesale is responsible for building and maintaining strong relationships with wholesale customers while driving sales growth and customer satisfaction. This role serves as the primary contact for assigned accounts, ensuring customers receive exceptional service, timely support, and strategic business solutions. The Account Manager works closely with internal teams, including Sales, Operations, Customer Service, and Logistics, to deliver an outstanding customer experience and achieve revenue targets within South Central USA, Texas and Oklahoma.

This is a remote role, based in Texas. Candidates must be located in a major city or within a reasonably commutable distance to a major city and airport.

Meet your Team:

The North America Wholesale team is accountable for delivering sales through all local channels. We meet the guest where they are shopping, and ensure Arc’teryx is represented in an authentic, consistent way. As the retail landscape changes, we will work together to evolve our approach with creativity and teamwork.

If you were the Account Manager, South Central – USA now, here are some of the core activities you would be doing:

Developing and maintaining long-term relationships with wholesale customers
Serving as the primary point of contact for assigned accounts and respond to customer inquiries in a timely manner
Conducting regular business reviews with customers to understand needs, challenges, and opportunities
Resolving customer concerns and escalable issues when necessary to ensure customer satisfaction

Maintaining accurate customer records, account activity, and communications within the CRM system
You are an expert in developing and nurturing future relationships in the outdoor space, growing your order book and driving new accounts and revenue.

Achieving and exceed assigned sales, revenue, and margin targets
Identifying opportunities to increase sales through upselling, cross-selling, and product expansion
Collaborating with customers to forecast demand and develop growth strategies

Prospecting and onboard new wholesale accounts as required
Preparing and deliver sales presentations, proposals, and pricing recommendations
Coordinating with internal teams to ensure accurate order processing and timely delivery
Monitoring inventory availability and communicate product updates to customers
Supporting customers with pricing, product information, promotions, and order status inquiries
Ensuring contract terms, pricing agreements, and service expectations are adhered to

Here are some of the things you could be working in the future:

Staying informed about industry trends, customer needs, and competitor activities
Providing market feedback and customer insights to support business planning and product strategies
Identifying opportunities for process improvements that enhance customer experience and operational efficiency

Are you our next Account Manager, South Central, USA

You have Bachelor's degree in Business, Marketing, Commerce, or a related field preferred
You have 5+ years of experience in account management, sales, business development, or customer relationship management
You have experience in wholesale, retail, consumer goods, distribution, or related industries preferred

You have a strong ability to build relationships, sell, influence, and negotiate
You are highly organized, and have excellent attention to detail

You are able to operate independently
You are passionate about building relationships, and able to dive in and drive brand awareness
You have strong…