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Client Experience Specialist – SaaS Retention Pro

Job in Austin, Travis County, Texas, 78716, USA
Listing for: Luxury Presence
Full Time position
Listed on 2026-10-18
Job specializations:
  • Sales
    Customer Success Management, SaaS Sales
Salary/Wage Range or Industry Benchmark: 55000 - 75000 USD Yearly USD 55000.00 75000.00 YEAR
Job Description & How to Apply Below

Luxury Presence in Austin, TX is seeking a Client Experience Specialist to help retain customers who request cancellations. You’ll engage with a range of clients, understand their goals, and craft practical solutions to keep them active on our AI-powered growth platform.

With 2–3 years in a SaaS retention role, you’ll drive KPI-driven retention, coordinate with product, sales, and support, and ensure high data quality in CRM.

Consider building your career as a Client Experience Specialist – SaaS Retention Pro at Luxury Presence.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Client Experience Specialist – SaaS Retention Pro role at Luxury Presence, based in Austin, TX, United States.

We are looking to fill the Client Experience Specialist – SaaS Retention Pro position at Luxury Presence in Austin, TX, United States.

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