Business Development Manager

• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• 401(k) matching
• Bonus based on performance
• Company car
• Competitive salary
• Dental insurance

SERVPRO Team McCabe is hiring a dynamic Business Development Manager to lead our sales division and expand our market footprint. Are you a driven, proactive sales leader who excels at building high-performing teams while personally driving top-line revenue? In this "player-coach" role, you will define our strategic vision, manage departmental budgets, oversee our client database, and cultivate lucrative relationships with Centers of Influence (COIs).

If you are a natural leader who loves taking ownership, closing new business, and wants to make a tangible impact by helping our community make fire and water damage "Like it never even happened," this is the ideal place for you to build your career.

• Set the Strategy:
  Develop comprehensive quarterly and annual department initiatives, marketing plans, and operational budgets based on franchise growth objectives.
• Establish Metrics:
  Define clear, trackable goals for revenue, collections, and daily sales activities.
• Analyze Performance:
  Perform comparative analyses of historical data, projected revenues, and activity metrics against established goals to ensure profitability targets are met.

• Build the Team:
  Recruit, hire, thoroughly onboard, and manage high-performing sales and marketing teammates.
• Drive Accountability:
  Establish KPIs and hold the team accountable to their goals through rigorous monitoring of daily activities and process-driven leadership.
• Coach & Mentor:
  Conduct regular performance evaluations, field ride-alongs, and one-on-one coaching sessions to elevate closing rates and relationship-building skills.

• Generate Revenue:
  Actively prospect, pursue, and close new business to directly increase company sales revenue and develop long-standing relationships with key decision-makers.
• Network & Represent:
  Maintain an active presence at local and regional associations, trade shows, and networking events to penetrate target markets.
• Lead Marketing Initiatives:
  Complete annual marketing needs assessments and execute high-impact local events, including planning the budget and schedule for Continuing Education (CE) classes and lunch-and-learns.

• Champion Satisfaction:
  Manage and elevate the overall customer experience, ensuring our brand reputation remains pristine.
• Educate the Market:
  Understand and communicate the competitive advantages of using SERVPRO, effectively educating clients on brand benefits.
• Resolve Escalations:
  Act as the highest point of contact for client relations, successfully resolving any escalated customer complaints or operational friction points.

• Experience:
  
  5+ years of progressive, direct B2B sales, business development, or marketing experience with a proven track record of revenue growth.
• Leadership:
  Minimum of 1 year of management experience building, training, and managing a strong team with tangible, results-driven leadership skills.
• Communication:
  Exceptional interpersonal, oral, and written communication skills to build rapport quickly in high-stakes or challenging situations.
• Organization:
  Solid planning capabilities with high attention to detail regarding territory planning, budget management, and CRM database oversight.
• Technical
  
  Skills:
  
  Proficiency in CRM software and the Microsoft Office Suite.
• Industry Knowledge:
  Prior experience in the cleaning, restoration, or insurance industry is highly preferred. Active involvement in professional sales or industry associations is a strong plus.

• Ability to repetitively push, pull, lift, and carry objects as needed on job sites or at event setups.
• Ability to comfortably and safely work with or around cleaning agents.
• Must possess a valid driver's license.
• Must successfully complete a background check subject to applicable law.

We believe in heavily rewarding our leaders for driving growth and team success. SERVPRO Team McCabe offers a comprehensive package that includes:

• Pay Structure:
  Competitive base salary paired with individual commissions on new business brought in.
• Leadership Bonus:
  Quarterly performance bonuses based on the aggregate success and profitability of the department.
• Health Coverage:
  Comprehensive medical…