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Design Expert
Job in
Austin, Travis County, Texas, 78716, USA
Listed on 2026-10-23
Listing for:
Crate and Barrel
Full Time
position Listed on 2026-10-23
Job specializations:
-
Sales
Retail Sales, Sales Consultant
Job Description & How to Apply Below
- Drive sales and a differentiated experience by providing enriching customer interactions, and providing elevated design offerings in the store, in-home and virtually with customers
- Create elevated designs for customers using the preferred design tools to create mood boards, 2D & 3D floor plans, product lists and customer presentations
- Lead design consultations in person (in-store or in-home) or via email, phone and virtual
- Deliver projects in a timely manner and within determined timelines
- Possess a clear understanding of the brand aesthetics and merchandising strategy by channel;
Store, E-Commerce, Catalog - Ensure full understanding and awareness of all product information, including characteristics, care information and staying informed with the competition and industry trends
- Deliver individual sales, KPI and service goals, productivity standards, and engage customers on the sales floor by demonstrating our selling skills
- Actively listen to the customer to identify which products will best meet their needs and communicate company loyalty services. (e.g. designer rewards, Design Trade Program, credit card etc)
- Support and model excellent service by exhibiting a positive attitude and enthusiasm ensuring all customers are provided gracious, quick, and efficient service
- Support store training and educating on design services, to drive a clear understanding of design services and offerings
- Develop new and lasting relationships with customers through networking and clienteling
- Understanding of basic design functions including spatial planning, fabric selection, lighting, interior design styles
- Excellent, effective, and timely communication skills and the ability to translate the brand vision and the customers wants/needs
- Strong affinity for technology (2D and 3D tools, Google suite, video conferencing, iPad) and proficient in floor planning
- Ability to stay up to date on current design trends
- Ability to be an agent of change and shift quickly as our business evolves
- Understanding of basic design functions including spatial planning, fabric selection, lighting, interior design styles
- Excellent, effective, and timely communication skills and the ability to translate the brand vision of CB2 and the customers wants/needs
- Strong affinity for technology (2D and 3D tools, Google suite, video conferencing) and proficient in floor planning
- Ability to stay up to date on current design trends
- Proven track record of building long-lasting relationships with customers
- 1+ years of relevant experience in Furniture Sales/ Home Decor Design or retail/ customer service experience
- Experience working one on one with clients and recommending solutions
- Proficient in Google platforms, virtual communication, design tool experience preferred
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