Homeowner Recruitment Specialist

Job Details:

Job Location:

Austin ReStore Admin Office - Austin, TX 78704, Position Type:
Full Time, Salary Range: $55,000.00 - $65,000.00 Salary/year, The Homeowner Recruitment Specialist advances Austin Habitat for Humanity’s home ownership recruitment strategy by developing employer and workforce partnerships, expanding awareness of affordable home ownership opportunities, and generating and nurturing a strong pipeline of prospective homeowner leads.

This position specializes in employer-based workforce recruitment, building relationships with human resource departments, large employers, healthcare systems, medical schools, labor unions, skilled trades organizations, educational institutions, and other workforce partners to connect individuals and families with Austin Habitat’s home ownership opportunities.

Through targeted outreach, employer presentations, information sessions, referral channels and recruitment communications, the Homeowner Recruitment Specialist moves interested prospects from initial awareness and inquiry toward readiness for referral to Client Services. This role collaborates closely with Client Services to ensure prospective homeowners receive accurate program information and experience a clear, timely handoff when they are ready to begin the application process.

In addition to collaboration within the Marketing & Communication department, this role works with other internal teams to align recruitment efforts with program capacity and organizational priorities and to measure and continually improve the effectiveness of homeowner recruitment strategies.

• Develop and execute targeted recruitment strategies to grow the prospective homeowner pipeline through partnerships with large employers, HR departments, healthcare systems, medical schools, labor unions, trade organizations, educational institutions, and other workforce partners throughout Austin Habitat for Humanity’s five-county service area.
• Research, identify, prospect, develop, and maintain employer and workforce partnerships, prioritizing organizations and outreach opportunities that have the potential to connect prospective homeowners with Austin Habitat’s Home ownership Program.
• Build and maintain relationships with employer partners to promote home ownership opportunities through employee newsletters, intranets, staff meetings, benefits programming, lunch-and-learn sessions, presentations, information sessions, and other appropriate channels.
• Generate prospective homeowner leads through employer partnerships, workforce relationships, targeted outreach, events, referrals, and other recruitment channels.
• Develop and execute lead-nurture activities, including timely follow-up communications, informational resources, reminders, and other approved engagement strategies designed to move interested prospects toward readiness for referral to Client Services.
• Provide prospective homeowners with accurate, approved information regarding Austin Habitat’s Home ownership Program, general program requirements, and application process. Refer individual eligibility determinations, application-specific questions, and case management needs to Client Services.
• Establish and follow a consistent handoff process with Client Services, ensuring prospective homeowners receive clear next steps and relevant lead information is accurately documented before referral.
• Leverage the Homeowner Ambassador Program as a recruitment channel by coordinating with the program owner on appropriate outreach opportunities, responding to prospective homeowner referrals, and tracking leads and referral outcomes.
• Identify barriers to homeowner awareness and engagement and recommend recruitment and outreach strategies that help connect…