Director Account Management/Public Safety
Listed on 2026-10-29
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Sales
Client Relationship Management, Business Development -
Business
Client Relationship Management, Business Development, BD Manager
In this senior leadership role, you will take ownership of a strategically important public sector portfolio, overseeing complex delivery engagements while developing new business opportunities across central government. You will be responsible for the commercial performance and successful management of a portfolio generating over £15 million in annual revenue across more than 20 concurrent projects. You will maintain strong client relationships, protect account profitability and ensure successful delivery while identifying opportunities for contract extensions, new engagements and sustainable growth.
You will work closely with senior government stakeholders to understand strategic priorities, anticipate emerging requirements and translate client insight into compelling business propositions. Collaborating with CGI's consulting, delivery, architecture, commercial and bid teams, you will lead opportunities from initial identification through to successful contract award. You will also strengthen strategic supplier partnerships, develop competitive intelligence and explore new markets where CGI can deliver value.
Supported by a collaborative leadership community, you will have the autonomy to shape account strategy, champion innovative approaches and build lasting relationships that strengthen CGI's position as a trusted transformation partner.
- Oversee a complex portfolio of public sector delivery engagements, ensuring strong client outcomes, successful project performance and effective commercial management
- Develop and execute strategic account plans that strengthen existing client relationships, expand CGI's presence across central government and deliver sustainable business growth
- Build trusted relationships with senior government stakeholders, positioning CGI as a strategic advisor and partner in delivering complex transformation programmes
- Take accountability for portfolio financial performance, including revenue, profitability, operating margins, forecasting accuracy and pipeline development
- Identify, qualify and shape new business opportunities, translating client priorities into compelling, commercially viable propositions
- Lead opportunity development, capture strategies and commercial negotiations, working closely with CGI's bid and commercial teams to secure new contracts
- Monitor government procurement pipelines, emerging requirements, market developments and competitor activity to strengthen CGI's competitive positioning
- Collaborate across CGI's consulting, technology, architecture and delivery teams to develop innovative solutions that address complex client challenges
- Build and maintain strategic relationships with third-party suppliers, supporting commercial agreements and identifying opportunities for collaborative business development
- Identify opportunities to expand CGI's services into adjacent government portfolios and emerging technology markets, including potential framework opportunities
- Support and develop a high-performing account team, encouraging collaboration, knowledge sharing and continuous improvement to deliver exceptional client outcomes
You will be an accomplished senior professional with strong commercial acumen, strategic account management experience and the credibility to influence senior government stakeholders. You will bring a proven ability to develop trusted client relationships, manage complex delivery portfolios and convert strategic opportunities into successful commercial outcomes. You will be comfortable navigating challenging public sector environments, balancing operational delivery with long-term growth ambitions and working collaboratively across multidisciplinary teams.
With the autonomy to influence account strategy and access to CGI's extensive expertise, you will bring fresh thinking, commercial ownership and a commitment to delivering lasting client value.
- Proven experience building and managing trusted relationships with senior stakeholders within complex client environments
- Strong understanding of UK central government priorities, procurement processes and public sector transformation challenges
- Demonstrable experience identifying, qualifying, shaping and converting significant business opportunities into signed contracts
- Experience developing strategic account plans, managing complex client portfolios and driving sustainable revenue growth
- Strong commercial and financial management skills, including experience overseeing…
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