Solutions Engineer; Presales

GAINS is on a mission to make supply chains smarter, faster, and self-improving, powered by AI. Our Decision Engineering & Orchestration (DEO) platformdoesn’tjust supportdecisions,it drives them by aligning strategy, planning, and execution across every level of the supply chain. We serve inventory-intensive industries where the stakes arehighand the complexity is real, helping customers move from reactive, spreadsheet-driven planning to continuously learning, AI-led operations that deliver measurable results fast.

At GAINS, we call it Moving Forward Faster, andit’snot atagline,it’showwe’reredefining what’spossible in supply chain decision-making.

The Solutions Engineer is a technical presales partner to the GAINS sales organization, responsible for translating complex supply chain planning concepts into compelling, credible demonstrations that move prospects through the sales cycle. You will work directly with Account Executives and the broader go-to-market team to understand prospect requirements, design tailored solution presentations, andserve as the primary technical voice in enterprise sales engagements.

This role sits at the intersection of supply chain domainexpertiseand customer-facingsolutioning, and directly influences win rates anddealvelocity across GAINS’s target markets.

• Own the technical discovery process for enterprise prospects, uncovering operational pain points, data environments, and planning maturity to inform a tailored solution narrative

• Design and deliver customized demos of the GAINS Decision Engineering & Orchestration (DEO) platform, aligning product capabilities to each prospect’s specific supply chain challenges

• Build andmaintaindemo environments, data sets, and scenario libraries that reflect real-world use cases across GAINS’s key verticals (distribution, manufacturing, aftermarket)

• Respond to RFPs, RFIs, and security questionnaires with accurate, differentiated, and well-positioned responses in collaboration with Product and Engineering

• Lead proof-of-concept (POC) engagements, including scoping, setup, execution, and results presentation, ensuring clear alignment between POC outcomes and prospect success criteria

• Partner with Account Executives on deal strategy, account planning, and competitive positioning to strengthen GAINS’s standing throughout the evaluation process

• Communicate prospect feedback, feature gaps, and competitive intelligence to Product Management and Engineering to influence roadmap prioritization

• Support the development of solution playbooks, demo scripts, and technical sales collateral for use across the team

• Participate in field events, webinars, and prospect workshops as a subject matter expert on GAINS’s planningmethodologyand platform capabilities

• 5+ years in a presales, solutions engineering, or solutions consulting role at a B2B enterprise software company

• Demonstrated ability to lead complex technical evaluations and POCs with enterprise buyers across multiple stakeholders

• Working knowledge of supply chain planning concepts including demand planning, inventory optimization, S&OP, and replenishment

• Strong presentation and communication skills with the ability to adapt technical depth to audiences ranging from planners to C-suite executives

• Experience configuring and delivering SaaS platform demonstrations tailored to prospect-specific use cases and data

• Comfort navigating ambiguity in enterprise sales cycles and working collaboratively with Account Executive son deal strategy

• Ability to translate functional requirements into clear, credible solution narratives without over promising on product capabilities

• Bachelor’s degree in supply chain, engineering, business, information…