Outbound Provider Growth Associate

About Us:

Grow was born to tackle a critical challenge: making mental health care more effective and accessible for everyone. Since launching in 2020, 15 million sessions have started on Grow, and we've barely scratched the surface. We do it through a three-sided marketplace that empowers providers, augments insurance payors, and serves patients. Every solution we build reveals ten more waiting to be delivered, and that's just what gets us going.

We've backed that ambition with more than $328M in funding, including our Series D at a $3B valuation from Sequoia Capital, Transformation Capital, TCV, Signal Fire, Menlo Ventures, Goldman Sachs Alternatives, and others.

At Grow, the work you do can literally change someone's life. Your work here doesn't stay on a screen; it impacts whether someone can find, afford, and access quality care. That ambition sets us apart, and offers you an endless runway to impact one of the world's most urgent issues. We don’t have passenger seats here. Everyone is driving something that matters.

This work deserves real commitment. So if you thrive on meeting problems head on, untangling serious complexity, and working at pace with the sharpest yet kindest people around, you've come to the right place.

The Opportunity:

We’re seeking an Outbound Provider Growth Associate (PGA) who is passionate about improving access to mental healthcare and empowering providers to thrive in private practice.

In this outbound-focused role, you'll proactively reach out to prospective providers - introducing them to Grow Therapy, sparking their interest, and guiding them through the initial onboarding process. You'll serve as the first point of contact for prospective providers, helping them understand how Grow can support their goals, and ensuring they have an excellent experience from their first conversation to onboarding onto Grow's platform.

This is a great opportunity for someone who thrives in a fast-paced, high-volume outreach environment, enjoys connecting with people, and is motivated by clear goals and measurable impact. You'll be part of a high-performing team that's scaling Grow Therapy's community of mental health providers across the country.

• Serve as the main point of contact for prospective providers, offering strategic business guidance to support them in opening and growing their private practices.

• Conduct high-volume outbound outreach (cold calls, emails, and other channels) to engage ~300 prospective providers per week and generate interest in joining Grow Therapy.

• Deeply understand Grow’s mission, value proposition, and platform to tailor your approach to each provider’s needs.

• Complete 10-15 intro meetings with prospective providers each week, diagnosing where they are in building their practice and guiding them toward the right next step with Grow.

• Provide excellent customer service and timely follow-ups to ensure a smooth onboarding journey.

• Build rapport quickly and cultivate meaningful relationships that earn providers' trust and inspire them to join the Grow community.

• Consistently meet and exceed outbound activity metrics and conversion KPIs, as well as broader weekly, monthly, and quarterly goals.

• You have 1+ years of outbound lead generation experience.

• You’re deeply passionate about mental health and excited to help providers expand access to care.

• You're energized by making the first move - cold calling, prospecting, and building relationships from the ground up.

• You're organized, detail-oriented, and thrive when managing a large volume of outbound outreach and follow-ups across multiple conversations.

• You adapt well to change and enjoy learning new systems, processes, and tools, including AI.

• You’re collaborative,…