Loss Prevention Officer

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Barton Creek Resort & Spa’s success is due to its dedicated, intelligent and self‑motivated family of associates who work together to maintain the resort’s trademark high standards. If you would like to be part of an environment where teamwork is emphasized and individual excellence is encouraged, this is the place for you.

Barton Creek Resort & Spa, Austin, TX.

Omni Hotels & Resorts is seeking a full‑time Loss Prevention Officer for the beautiful Barton Creek Resort & Spa. Ranked among the best resorts in Texas, this is an exciting role in a dynamic environment that values respect, gratitude, and empowerment.

• Patrol hotel property to ensure the safety of guests and employees and to protect all hotel assets.
• Answer house calls to assist both guests and associates with respect to safety, security and hotel operations.
• Initiate and follow‑up with investigations of crimes committed against property and persons.
• Assist sick/injured guests or associates, ensuring all documentation, reporting and witness statements are completed in a timely manner.
• Write incident and accident reports and monitor investigations to their timely conclusion, documenting all contacts.
• Maintain accurate records while performing basic duties, including camera monitoring, shift activity log, codebook, and employee/guest interactions.
• Monitor and distribute visitor and vendor access by issuing visitor badges.
• Perform frequent bag checks for associates leaving the property.
• Escort and interact with special guests requiring privacy in high‑traffic areas.
• Maintain confidentiality when dealing with sensitive guest or associate issues.
• Assist supervisor or director in checking alarm, safety and fire alarm systems and monitor security of building doors, service areas, delivery areas and grounds.
• Assist hotel management in emergency situations by knowing all safety procedures and directing guests and associates to safety.

• Must be able to stand and walk for up to 4 hours per shift.
• Must be able to communicate effectively by telephone, email, radio and reporting.
• Must have basic computer knowledge.
• Must be able to reach various areas of the hotel/resort quickly if necessary.
• First Aid/CPR Certification is preferred.
• Must remain calm and professional during stressful situations.
• Must be able to work a flexible schedule, including overnight shifts, weekends and holidays.

Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available. If you need special assistance applying, please send an email to applica