Austin Aviation – Temporary Airport Operations Communication Specialist

About Austin-Bergstrom International Airport Owned by the City of Austin and operated by the Department of Aviation, Austin-Bergstrom International Airport is an economic engine, supplying over 74,000 direct and indirect jobs in the Central Texas region. Now, as we build the airport’s largest improvement program in its history, we are redefining the travel experience in one of the fastest-growing cities in the United States.

This is an exciting opportunity to join the team behind Journey With AUS, the airport’s expansion and development program, where bold ideas, cutting-edge infrastructure, and a shared commitment to excellence are taking flight.

Purpose:

Under general supervision, responsible for all Aviation Department dispatch services, work order entries, security system management, CCTV management, escort management and emergency response.

Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

• Answer emergency and non-emergency phone calls, determine nature of request and take messages when necessary.
• Initiate, enter and update Emergency Notification System during emergency and non-emergency situations.
• Initiate, enter and update calls for service for Police, Emergency Medical Service, Fire and Operations Security into Computer Aided Dispatch Computer System.
• Provide customer service to Austin-Bergstrom International Airport and City of Austin Employees, other governmental agencies and tenants by performing duties such as providing information using communication devices.
• Operate and monitor fire alarm system for Austin-Bergstrom International Airport Terminal and external buildings.
• Prepare chronological data to assist Department of Aviation, Transportation Security Administration, Police, Fire and EMS with their reports.
• Monitor security/emergency equipment/systems and closed circuit television monitors;
  Report breaches of security to appropriate personnel.
• Enter and dispatch work order service requests for all maintenance divisions at Austin Bergstrom International Airport.
• Record data to appropriate forms/logs.
• Search for data on multi-application computer systems.
• Operate/monitor multi-channel radio, audio/video, multi-agency and multi-jurisdictional alpha paging systems.
• Coordinate inter-departmental operations during emergency situations;
  Coordinate internal and multi-agency joint response.
• Coordinate the opening and closing of the airport (or portions of it) based upon airport conditions, safety factors and emergencies.
• Coordinate Investigations with other law enforcement entities and Department of Aviation through CCTV management and Security System management.
• Operate over head paging throughout the terminal and external buildings.
• Inspects facilities and ensures safe operating conditions via closed circuit television monitors.

May perform training and guidance to others.

Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Knowledge of airport operations.
• Knowledge of Federal, State and local laws.
• Knowledge of city practice, policy and procedure.
• Knowledge of safety practices and procedures.
• Knowledge of policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data and property.
• Knowledge of supervisory and managerial techniques and principles.
• Skill in oral and written communications.
• Skill in handling multiple…