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Security Center Operator; Night Shift

Job in Austin, Travis County, Texas, 78716, USA
Listing for: Travis County
Full Time position Listed on 2026-11-14
Job specializations:
Salary/Wage Range or Industry Benchmark: 50000 - 65000 USD Yearly USD 50000.00 65000.00 YEAR

Job Description & How to Apply Below

Are you looking for career opportunities that provide top-notch benefits including paid vacation & sick leave, outstanding health & dental insurance, a health clinic for you & your dependents, a generous retirement plan, and much more?

Travis County Office of Security & Protection is looking for Security Center Operators to join the team. This role serves as a central information hub for County safety/security issues. Coordinates and provides immediate response to any emergency or security situation affecting Travis County employees, customers, facilities, or assets. Operates Electronic Security System and telecommunications equipment used in monitoring, evaluating, sending, and relaying information in response to security events.

Responsible for remotely monitoring all County facilities for fire, intrusion, and card access events. Reports security violations and questionable activities. Monitors various auxiliary systems including closed circuit television (CCTV) systems; access control systems, to include badge, perimeter, and internal secured areas; cable television and internet weather sources for news and weather events, and to determine anticipated County impact and provide notifications as required.

Monitors buildings for damages from flooding, equipment failure or vandalism. Produces factual and accurate reports as required. Dispatches security guard patrols as needed.

Two Night shift positions available, 10:30pm-6:30am Sunday-Thursday

Distinguishing Characteristics

This is a job classification within the Maintenance job family. This classification is responsible for Travis County security functions and does not have any lead or supervisory duties or responsibilities. This classification may require a flexible work schedule and may be required to work on rotating shifts, including weekends and holidays in order to meet the needs of the County.

  • Monitorsandoperatesunifiedphysicalandpersonnelsecurityplatformsinvolvingaccesscontrol,video surveillance, communications, intrusion, and analytics.
  • Ensuresenhancedsituationalawareness,unifiedcommandandcontrol,andcentralizedoperationsof County physical security systems.
  • Monitors,investigates,andrespondsappropriatelytoalarmsignalstoincludefire,life safety,intrusion, and asset protection, and provides direction as necessary.
  • Reportssecurityconcerns,violations,breaches,questionableactivitiesandemergenciesbothverbally and inwriting.
  • Initiates response/notification procedures during emergency and security situations affecting County operations or employees such as medical emergencies, bomb threats, workplace violence incidents, suspicious activity, evacuations,etc.
  • Ensuressecuritymonitoringsystemsareproperlyfunctioning.

    Monitorsoutsideareasforvagrantsand other unauthorized personnel.
  • Monitors buildings for equipment failure or vandalism, notifies proper emergency contacts forrepair.
  • Operates security computer systems regularly, as assigned.
  • Operates a radio system in accordance with FCC rules and regulations.
  • Dispatches security guards to various calls for services.
  • Coordinates, performs and controls multiple communication and simultaneous tasks ondemand.
  • Utilizes and executes checklists, protocols, and phone listings to effectively manage incidents and make applicablenotifications.
  • Attend training and certification courses as needed and as required by the Department, in order to maintain certifications and skills necessary to perform the job.
  • Performs other job-related duties as assigned.
Education and Experience:

High School diploma or G.E.D. ANDtwo (2) years of experience in a security operations center environment or equivalent, including one (1) year of computer experience;

OR,

Any combination of education and experience that has been achieved and is equivalent…

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